Aviva Broker website Privacy Statement

Last updated (January 2010)

The Aviva Broker website

This statement relates to privacy practices in connection with this site (www.avivabroker.ie) (“Website”) which is the responsibility of the Relevant Aviva Companies set out below (which are members of the Aviva Group (“Aviva”)).

For the avoidance of doubt, “we/our” refers to all of the Relevant Aviva Companies.

We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.

General Statement

We fully respect individuals right to privacy.

Any personal information volunteered will be treated with the highest standards of security and confidentiality, strictly in accordance with the applicable data protection laws including the Data Protection Acts, 1988 and 2003 and the Code of Practice on Data Protection for the Insurance Sector.

Collection and Use of Personal Information

We may collect and process the following data :

  1. Information that you provide to us when using this Website.
  2. If you contact us for any reason we may keep a record of that correspondence.
  3. Details of your visits to the Website including, but not limited to, traffic data, location data and other communication data and linked sites that you access.
  4. More detailed personal data, including customer specific personal data and sensitive personal data will only be collected and used if you proceed to our associated Aviva Broker Applications; Writenow, Blive and Aviva Health Secure sites.  Please refer to the appropriate Privacy Statement within these applications for information on the Collection and Use of Personal Information.

Right of access, Rectification or Erasure

If you would like a copy of the details we hold about you, please write to:

  • For Life and Pensions: The Compliance Manager, Aviva Life & Pensions Ireland Limited, One Park Place, Hatch Street, Dublin 2,
  • For General Insurance : The Compliance Manager, Aviva Insurance Europe SE, One Park Place, Hatch Street, Dublin 2,
  • For Health Insurance: The Compliance Manager, Aviva Health Insurance Ireland Limited, One Park Place, Hatch Street, Dublin 2.

Please enclose the correct fee of €6.35

You also have the right to correct any errors in the information held about you, block certain uses or object to the processing of your personal data.  Such an instruction must be in writing and should be directed to the address outlines above.  A request will be dealt with as soon as possible and will not take more than 40 days to process.

Security

We have numerous internal procedures as well as computer interfaced protective barriers to keep your information as safe and secure as we possibly can.

We cannot, however, guarantee the privacy or confidentiality of any information, whether or not relating to you as the user, passing over the Internet via non-secured email.

We currently use at least 128-bit Secure Sockets Layer (SSL) encryption to secure data transmission on our secure site. SSL ensures that data travelling between your system and this Website’s web server cannot be read or altered by other computers on the Internet.

Cookies

As you browse this website, we will monitor what pages you visit in order to give us aggregate statistics about visitors to our site and their preferences.

To manage our secure communications, you must accept our session cookie on your system. This cookie tells your system that you are communicating securely with Aviva.  If we did not use this cookie, you may not be able to avail of some functions or services on the Website. Aviva uses this cookie solely to manage our communications with you.

We also store cookies retrieved from external sites you have used to navigate to the Aviva Broker website. The information generated by this type of cookie about your use of the website (including your IP address) is used by search engines to analyse website activity.

Cookies do not contain any personal information about you and cannot be used to identify an individual user. You may disable the use of cookies at any time by changing the settings of your internet browser.

Changes to this Statement

We may occasionally update this Privacy Statement. We encourage you to periodically review this Statement to stay informed about how we are helping to protect the personal information we collect.

Your continued use of this service constitutes your agreement to this Privacy Statement and any updates.

Relevant Aviva Companies

The Aviva Group companies to which this Website relates consists of:

  • Aviva Life & Pensions Ireland Limited is regulated by the Central Bank of Ireland.  A private company limited by shares.  Registered in Ireland No 252737.  Registered Office – One Park Place, Hatch Street, Dublin 2.  Authorised to conduct life assurance business in the Republic of Ireland.
  • Aviva Insurance Europe SE is regulated by the Central Bank of Ireland.  Registered in Ireland No 3319. Registered Office – One Park Place, Hatch Street, Dublin 2.  Authorised to conduct General Insurance business in the Republic of Ireland.
  • Aviva Health Insurance Ireland Limited is regulated by the Central Bank of Ireland.  A private company limited by shares.   Registered in Ireland No 376607.  Registered Office – One Park Place, Hatch Street, Dublin 2.  It is a Health Insurance company which underwrites non-life insurance in the following classes, 1 & 2, within the Republic of Ireland.

Contact Information

Technical queries and support for this site should be directed to the support team on 1850 456001 or you can email us at avivabroker@aviva.ie

See a full list of contact details.