Professional Development & Education Policy

Aviva Group Ireland plc has a Professional Development & Education policy with the aim of attracting and retaining employees while enabling them to become more knowledgeable and professional in their work.

Technical Assessment

Technical Assessment is a method of formalising  our training needs analysis approach. All staff sit an on-line assessment of their core technical (product, systems and processes) knowledge. This allows the company to have an objective measure of staff’s strengths and technical development needs.

Using Learning World from Aviva Group Ireland plc

All staff members have access to a state of the art on-line learning solution – Learning World from Aviva Group Ireland plc. This means that the most up-to-date learning tools will be available to all staff through our internal intranet system. The learning methods are interactive and involve simulations, case studies and skill-briefs. Each course has inbuilt tests to check understanding and provide the user with instant feedback.

• Customer service skills
• Personal Development
• Finance and Accounting
• Recruitment and Interviewing
• Call Centre Management
• IT Desk Top skills
• Management and Leadership Development