Hibernian included in 8-year supply partnership announced by Aviva

Friday 11 July

• Announcement re-affirms existing partnership between Aviva and WNS
• Partnership enhances Hibernian’s ability to deliver excellent value and service
• Announcement integral to Hibernian’s growth and reorganisation plans

Aviva plc, parent company of Hibernian and the world’s fifth largest insurance company, announced today to the London Stock Exchange a partnership agreement with award winning and existing service provider WNS for the next 8 years and four months. The agreement will see WNS deliver service and support functions to Aviva’s Irish, UK and Canadian businesses. Today’s announcement underpins the already strong relationship between Aviva and WNS, a relationship that began in 2004 and from which Hibernian will now also benefit.

For Hibernian the benefits of this announcement are integral to the company’s recently announced plan to reorganise its business for growth. The agreement will provide Hibernian with continuing access to international expertise in insurance service and support activities and protection against future inflation.

Stuart Purdy, Group CEO of Hibernian, said: ”The partnership between our parent company Aviva plc and WNS is integral to Hibernian’s plans to reorganise its business to deliver sustained growth. The new partnership will see Hibernian continue to deliver award winning customer service, innovative products and excellent value for money in the highly competitive Irish marketplace. Our strategic decision to reorganise our operations in Ireland and create a strong platform for future growth was taken in light of the significant benefits that the completion of today’s announcement brings, not only to Hibernian, but to Aviva’s businesses in the UK and Canada also.”

“Since the start of the Aviva and WNS relationship in 2004 WNS has proven itself to be a provider that truly understands the insurance industry and has shown real and lasting commitment to delivering excellent service and customer care. This dedication to excellence and the ability to bring new perspectives to the management of insurance processing operations will be of significant importance to Hibernian as it focuses on improving efficiencies, driving innovation and supporting growth in the coming years.”

Media enquiries

Alan Tyrrell
01 898 8452 / 086 850 8673
alan.tyrell@hibernian.ie

About WNS

WNS is a leading global business process outsourcing company. Deep industry and business process knowledge, a partnership approach, comprehensive service offering and a proven track record enables WNS to deliver business value to some of the leading companies in the world. WNS is passionate about building a market leading company valued by its clients, employees, business partners, investors and communities. For more information visit www.wnsgs.com

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