05/03/2015 Aviva IE Financial Results

Aviva Ireland’s financial results for the year 2014

Cash flow Cash remittance up 19.9% at €95.9million (€80 million at 31 December 2013)
IFRS operating profit Aviva Ireland operating profit up by 13% at €69 million (€61 million at 31 December 2013)
Operating expenses Operating expenses down by 12.6% at €131.5 million (€148.1 million at 31 December 2013)
Value of new business Value of new business in life & pensions up 30%  at €13 million (€10 million at 31 December 2013)
Combined operating ratio Combined operating ratio (GI business) improved by 2.6 percentage points to 96.6% (99.2% at 31 December 2013
Combined operating ratio (Health business) in line with prior year at 95.7%


Dublin, 5th March 2015: Hugh Hessing, Aviva Ireland Chief Executive Officer said:

“Today’s results show that Aviva Ireland continues to improve its performance. Profit across the three businesses was up by 13% to €69m. We returned €96m to Group, up 20% on last year.

In our general insurance business, we grew gross written premium and policy count for the first time in 8 years. Our combined operating ratio, our key measure for profitability in general insurance, improved by 2.6 percentage points to 96.6% despite the increase in claims costs in the market. Continued focus on expense management and net profitable growth contributed to a 1% increase in profit to €29m despite the impact of weather related claims in Q1 2014. The impact of weather was in line with our reserving. Our customer satisfaction scores increased by 13 points.

Our life business had a good focused performance with operating profits of €28m up 7% on last year. The value of new business, the future profit expected on business written last year, grew significantly in 2014, up 30% to €13m, driven by a continued focus on protection and annuity business. Protection sales increased by 58%. The new AIMS (Aviva Investors Multi Strategy Fund) fund has attracted investment of €38m since its launch last October. We successfully completed the transfer of our life portfolio and this business is now a branch of the UK. This significantly reduces our capital requirement making our business in Ireland more sustainable.

Against an uncertain regulatory environment and challenging market conditions, our health business delivered profit of €12m, down by 34% on last year. The combined operating ratio was 95.7% in line with last year’s performance. This reflects effective claims management . Customer retention levels were strong, reflecting the quality and competitiveness of Aviva’s health policies. Our product innovation, particularly in the corporate channel, led to some significant new corporate clients.

Our results show that Aviva Ireland ended 2014 in a good position. We have more to do and we have a clear strategy in place to build on our performance in 2015. We are investing in the simplificaltion of our business and in pricing sophistication. We will seek to take full advantage of our position as the only composite insurer in the market for the benefit of our customers and our partners.

We believe we are well placed to take full advantage of the strong and broadly based recovery now underway in the Irish economy.”

You can also download this press release as a PDF Document. For the preliminary results announcement of Aviva Group as a whole, please visit the Aviva Group website.

For further information, please contact:

Cathy Herbert

087 2395393

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