Contact us

Information and support for brokers

Life & Pensions contact details

Broker Online Support Hub

Our Broker Online Support Hub outlines the supports and services currently available to assist you from the pre-Sales process through New Business Applications and on to Client Servicing.

Watch our Support videos for guidance on resolving your top online queries.

Existing Policy Amendments

Our Existing Policy Amendment Requirements Hub will help you to make common changes on existing policies.

Use Snap & Submit to upload these requests directly to your client’s policy.

Meet our Distribution Team who are committed to adding value for all of our brokers.



Broker Service Centre

For all Life & Pension queries, New Business
and Existing Business

Opening Hours
Mon, Tues, Thurs, Fri: 09.00 – 17.00
Wed: 10.00 – 17.00

Postal Address
Building 12, Cherrywood Business Park,
Loughlinstown, Co. Dublin
D18 W2P5

Phone

1800 202 434 / 01 8987910

Underwriting Helpline

For Technical Underwriting queries

Phone

1800 774 411

Agency Team

For all Life Agency and commission queries

Phone

1800 284 820

Group Protection Team

For Group Protection policy queries

Email

New Business: groupprotectionirl@aviva.com

Existing Business: grouprenewals@aviva.com

Phone

01 618 6627

Register for secure login

Whilst much of the information and many of the tools AvivaBroker.ie offers are available to all users, in order to use special services such as keying a policy online or to view customer details and documents you need to be a registered user for our secure applications.

Looking for user guides or support materials?

Find all of our support material in Broker Resources

Aviva Life & Pensions Ireland Designated Activity Company, a private company limited by shares. Registered in Ireland No. 165970. Registered office at Building 12, Cherrywood Business Park, Loughlinstown, Co Dublin. D18 W2P5. Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland. Tel (01) 898 7950.

Aviva Insurance Ireland Designated Activity Company, trading as Aviva, is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No. 605769. Registered Office: Cherrywood Business Park, Dublin, Ireland, D18 W2P5.

Menu