Additional insurance supports for the HSE workers

To support our customers working in the Health Service Executive (HSE) and healthcare sector during this unprecedented crisis, we are communicating a package of measures, some existing and some additional new supports, aimed at helping to keep HSE workers on the road and safe. These supports will be available for the duration of the Covid-19 crisis.


  • Free courtesy car: provided to any HSE & Healthcare workers with an Aviva motor policy.  If their car is involved in an accident, a courtesy car will be provided until the car is repaired.
  • Priority repairs: claims for HSE & Healthcare workers will be prioritised.
  • Full Protected NCD: for HSE & Healthcare staff who have an accident while working/commuting. 
  • Cover for Volunteers: Private Motor insurance use is extended beyond normal personal use for employees of the HSE helping within their community for voluntary purposes, e.g. to transport medicines or groceries to those in need, or to take those that may be ill or vulnerable to hospital or testing facilities.

Breakdown cover

  • Free breakdown cover: (including Homestart) for HSE & Healthcare workers who have an Aviva motor policy, if their car breaks down.
  • Priority service: for all HSE & Healthcare workers for the duration of the Covid-19 crisis


  • Free enhanced personal belongings cover: (€2,000) for HSE & Healthcare home insurance customers if their belongings are lost/damaged/stolen while they are working/commuting (€500 single article limit).
  • Free home emergency assist cover: for HSE & Healthcare workers with an Aviva home insurance policy. 

Frequently Asked Questions

What type of Aviva breakdown cover will you provide?

Do HSE workers need to provide ID to receive these offers?

For breakdown cover, what type of Aviva policy do they need to have to qualify?

Why is this limited to HSE workers and not available to other critical workers?

Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland.

Car insurance and home insurance are underwritten by Aviva Insurance Ireland DAC.

Aviva Insurance Ireland Designated Activity Company, trading as Aviva, is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No. 605769. Registered Office: One Park Place, Hatch Street, Dublin 2, Ireland, D02 E651.