Aviva was one of the first companies to introduce a With-Profits Committee in 2005. The Committee was established to ensure fairness to customers is embedded in Aviva’s With-Profits decision-making.
Who are the With-Profits Committee members?
Brian Duffin MA, FFA, CCMI (Chairman)
The With-Profits Committee's work
Looking after your interests
The Aviva With-Profits Committee exists to help Aviva look after your interests. The Committee was established by Aviva Life & Pensions UK Limited (“UKLAP”) in respect of its With-Profits business. Following the transfer of the Irish Branch of UKLAP to Aviva Life & Pensions Ireland DAC (“ALPI DAC”), the Committee will continue to help ALPIDAC to look after the interests of Irish Branch With-Profit policyholders in accordance with the Scheme that was approved in the High Court in London.
The Committee's role is to bring independent expertise and oversight to seek to ensure that Aviva is meeting its responsibility for treating with-profits policyholders fairly.
The With-Profits Committee's objectives
The Committee has five key objectives:
- To challenge Aviva to show that its decision making is fair to all of its with-profits customers, particularly where one group of customers is being treated differently from another.
- To check whether Aviva is keeping to its promises outlined in a document called the 'Principles and Practices of Financial Management (PPFM)'. This key document sets out Aviva's approach to investing and managing its with-profits funds – so, in short, the Committee checks that Aviva is doing what it has said it will do.
- To make sure that Aviva is being fair to our with-profits customers and is not favouring one group at the expense of the other.
- To help Aviva ensure that the communications it sends to its with-profits customers are clear and complete.
- To make sure that Aviva responds to any recommendations raised by the Committee, the Chairman of the Committee has the right to raise any issue with Aviva Life & Pensions Ireland DAC management. If the Committee thinks that Aviva has not responded properly to one of its recommendations, it can raise issues through the Head of Actuarial Function who must include them in his reports to the Aviva Life & Pensions Ireland DAC Board so they can decide whether to intervene.
Who is on the Committee?
There are at least five Committee members - read about them above. The Committee’s chair and the majority of members are independent, which means they do not work for Aviva. All the members must have appropriate skills and be approved by the Financial Conduct Authority and the Prudential Regulation Authority, the bodies which regulate financial services companies in the UK.
How the Committee works
The Committee meets about eight times a year. It works closely with Aviva Life & Pensions Ireland DAC Head of Actuarial Function who attends the Committee's meetings (this actuary is a qualified technical expert appointed to advise Aviva on its business including advising on its With-Profits Funds). The Committee also has an independent actuarial adviser who provides an extra source of expertise on matters considered by the Committee.
The Committee communicates relevant matters from its meetings to Aviva Life & Pensions Ireland DAC's Board via the Head of Actuarial Function. The Chair of the Committee also may attend board meetings to discuss any areas of concern or advice with the board.
The Committee and its members do not deal with individual policy queries.
In order to ensure that the Committee is carrying out its role effectively, it regularly reviews its own ways of working to identify improvements which can better reflect your interests.
Terms of reference
View the Committee's terms of reference
Contact the With-Profits Committee
If you want to contact the Committee regarding any general with-profit issues you can email us at firstname.lastname@example.org.
Aviva Life & Pensions Ireland Designated Activity Company, a private company limited by shares. Registered in Ireland No. 165970. Registered office at One Park Place, Hatch Street, Dublin 2, D02 E651. Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland. Tel (01) 898 7950.