Make a Death Claim

Our Team is here to help

We understand this is a difficult and perhaps worrying time for you. We are here to deal with your claim as quickly and smoothly as possible.

How do I start my Claim?

You can notify us of a death by:

Phone Call 1890 64 64 64. We are here Monday to Friday 9:00am-5:00pm
Email lifeclaims.ireland@aviva.com
Or write to us at: Risk Claims Team, Aviva Life & Pensions, One Park Place, Hatch Street, Dublin 2.

What information do I need to give you?

Whichever way you choose to contact us there is some information that we ask for:

  • Name of person who has died
  • Date of Birth
  • Date of Death
  • Cause of Death (if known)
  • Policy Number (if known)
  • Your relationship to the deceased and who will act on behalf of the estate
  • Contact details and your preferred method of correspondence

What happens next?

A claims advisor will review the information provided and will contact you to take you through the next steps.

If there is any other information or documents that we require, your claims advisor will update you.

Useful Contacts

Dept of Social Protection
Pension Services Office, College Road, Co. Sligo
www.welfare.ie
Locall: 1890 500 000

Citizens Information
www.citizensinformation.ie

The Pensions Authority
The Pensions Authority may be able to offer advice in relation to the pension of a deceased person.
Verschoyle House, 28-30 Lower Mount Street, Dublin 2, D02 KX27
www.pensionsauthority.ie
Locall: 1890 656 565

Pieta House
www.pieta.ie
Tel: 1800 247 247

Samaritans
www.samaritans.org
Tel: 116 123

The Bereavement Counselling Service of Ireland
www.bereavementireland.com

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