At Aviva we care about our customers and their experience with us. Read some honest reviews from our real customers to help you make an informed decision about your next home insurance policy.
I experienced Excellent customer service from S @ Aviva. She was patient & helpful in outlining what Aviva had to offer in my home insurance quote. She returned my phone enquiry promptly & I couldn't have gotten a better quote. It was a real pleasure doing business with this Aviva employee & I would recommend your company to others on the basis of my very positive experience.
Anne - March, 2026
Easy to navigate online to look at my home insurance and check the process. Competitive costs and really it was how easy it is to complete that made me choose Aviva
Patricia - March, 2026
Easy and quick to do home insurance via bonkers. Had to change something on my policy and was able to do it with ease over the phone. Staff very friendly. Cheaper price also than other providers
Michelle - March, 2026
I found the online purchase of insurance on my home and car very easy and good value
Jacqueline - February, 2026
A very straightforward process to insure my home and good advice given through out the process.
Niall - February, 2026
The agent I spoke to was really helpful getting me the home insurance cover I need at a good price. Couldn’t fault her in the slightest.
Lou - February, 2026
Very straight forward to complete the online home insurance application, and a very competitive quote.
Claire - February, 2026
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Home articles
20 Mar 2026
Home Insurance No Claims Bonus (NCB) Explained
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Home insurance cover
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