FAQ's

Insure your car & home with Aviva and get 15% off each policy, plus free travel insurance.

Offer available to new & existing Aviva customers who have both car and home insurance with Aviva. Acceptance criteria, terms and conditions apply. Offer subject to minimum premium of €280 for car & €230 for home (€115 for Contents & Buildings only). 

If you have any questions about this offer, you can search our Frequently Asked Questions

If you cannot find the answer to your questions there you can call our Customer Service Team in Galway on 1890 33 55 77, Monday – Friday 9am to 6pm.

  1. Existing Aviva car and home insurance customers availing of the offer
  2. New car and home insurance customers availing of the offer
  3. Travel insurance cover
  4. Buying insurance online
  5. Multicar customers
  6. Health insurance customers
  7. Renewals
  8. Mid-Term Adjustments
  9. Cancellation

1. Existing Aviva car and home insurance customers availing of the offer

I already have a car insurance policy how do I avail of this offer?

This offer is available to existing car insurance customers who subsequently purchase home insurance from Aviva.

You will be eligible for a 15% Aviva Loyalty Discount when you purchase a home policy with Aviva.*

You can also avail of a free multi-trip European travel policy, which is valid for 1 year.

When your car insurance is due for renewal, you will be eligible for a 15% Aviva Loyalty Discount from the renewal price.*

If you avail of this offer, the details of the Aviva Loyalty Discount will be set out in the premium breakdown of your renewal notification “How we calculate your premium”. If the Aviva Loyalty Discount is not detailed, please call 1890 253 255.

*Subject to a minimum premium of €280 for car insurance and €230 for home (€115 for contents or building only). 

I already have a home insurance policy how do I avail of this offer?

This offer is available to existing home insurance customers who subsequently purchase home insurance from Aviva.

You will be eligible for a 15% Aviva Loyalty Discount when you purchase a car policy with Aviva.*

You can also avail of a free multi-trip European travel policy, which is valid for 1 year.

When your home insurance is due for renewal, you will be eligible for a 15% Aviva Loyalty Discount from the renewal price.*

 If you avail of this offer, the details of the Aviva Loyalty Discount will be set out in the premium breakdown of your renewal notification “How we calculate your premium”. If the Aviva Loyalty Discount is not detailed, please call 1890 253 255.

*Subject to a minimum premium of €280 for car insurance and €230 for home (€115 for contents or building only). 

I have both a home and car insurance policy how do I avail of this offer?

This offer is available to customers who have purchased both car and home insurance from Aviva.

The Aviva Loyalty Discount is applicable to new policies and renewals that occur after 24 April 2017.*

When your policies are due for renewal, you will be eligible for a 15% Aviva Loyalty Discount from the renewal price.*

You can now avail of a free multi-trip European travel policy, which is valid for 1 year here. You will need to have your current home and car insurance policy numbers to hand. You can find these on your policy documents.

The details of this discount will be set out in the premium breakdown of your renewal notification “How we calculate your premium”. If the Aviva Loyalty Discount is not detailed, please call 1890 253 255.

*Subject to a minimum premium of €280 for car insurance and €230 for home (€115 for contents or building only). 

I recently renewed my Aviva car insurance policy can I avail of the offer?

This offer is available to customers who have purchased both car and home insurance from Aviva.

The Aviva Loyalty Discount is applicable to new policies and renewals that occur after 24 April 2017.*

You can now avail of a free multi-trip European travel policy, which is valid for 1 year here. You will need to have your current home and car insurance policy numbers to hand. You can find these on your policy documents.

If your car policy renewed before 24 April 2017, then you will be eligible for a 15% Aviva Loyalty Discount at your next renewal.*

The details of the Aviva Loyalty Discount will be set out in the price breakdown of your renewal notification “How we calculate your premium”. If the loyalty discount is not detailed, please call 1890 253 255.

*Subject to a minimum premium of €280 for car insurance and €230 for home (€115 for contents or building only). 

I recently renewed my Aviva home insurance policy can I avail of the offer?

This offer is available to customers who have purchased both car and home insurance from Aviva.

The Aviva Loyalty Discount is applicable to all new policies and all renewals that occur after 24 April 2017.*

If your car policy renewed before 24 April 2017, then you will be eligible for a 15% Aviva Loyalty Discount at your next renewal.*

You can now avail of a free multi-trip European travel policy, which is valid for 1 year here. You will need to have your current home and car insurance policy numbers to hand. You can find these on your policy documents.

The details of this discount will be set out in the premium breakdown of your renewal notification “How we calculate your premium”. If the Aviva Loyalty Discount is not detailed, please call 1890 253 255.

*Subject to a minimum premium of €280 for car insurance and €230 for home (€115 for contents or building only). 

I recently renewed my Aviva home & car insurance policies can I avail of the offer?

This offer is available to customers who have purchased both car and home insurance from Aviva.

The Aviva Loyalty Discount is applicable to all new policies and all renewals that occur after 24 April 2017.*

If your car policy renewed before 24 April 2017, then you will be eligible for a 15% loyalty discount at your next renewal.*

You can now avail of a free multi-trip European travel policy, which is valid for 1 year here. You will need to have your current home and car insurance policy numbers to hand. You can find these on your policy documents.

The details of this discount will be set out in the price breakdown of your renewal notification “How we calculate your premium”. If the loyalty discount is not detailed, please call 1890 253 255.

*Subject to a minimum premium of €280 for car insurance and €230 for home (€115 for contents or building only). 

We have home insurance in my name and car insurance in my partners name – can we avail of the offer?

Yes you can. Both policies must be registered at the same address.  You will be eligible for a 15% discount off both policies at their next renewal date. You can also avail of a free multi-trip European travel policy, which is valid for 1 year.

Where the policies are not in the same name, please call 1850 33 55 77 to avail of the offer.

2. New car and home insurance customers availing of the offer

Do I have to take out both car and home insurance policies at the same time?

You do not need to purchase both policies at the same time. The first policy will not be eligible for a 15% until renewal. However, you may be eligible for other discounts such as our online discount, or a no claims discount.

The second policy will be eligible for a 15% discount when it is purchased.*

You will also be eligible for free multi-trip European travel insurance, valid for 1 year.

When your policies are due for renewal, you will be eligible for a 15% loyalty discount from the renewal price.*

The details of this discount will be set out in the price breakdown of your renewal notification “How we calculate your premium”. If the loyalty discount is not detailed, please call 1890 253 255.

*Subject to a minimum premium of €280 for car insurance and €230 for home (€115 for contents or building only). 

Can I transfer an existing car or home policy to Aviva to avail of the discount?

You can move to Aviva at any time.  You should be aware that if you cancel your policy mid term with another provider you may be charged cancellation fees so you may want to consider waiting until your existing policy is due for renewal. 

3. Travel insurance cover

How do I get my free travel insurance policy?

  1. Visit the existing customers section here.
  2. Select Rewards and enter your home policy and car policy numbers in the space provided.  Your policy number can be found on the insurance disk in your car, or on your original policy documents.
  3. Click ‘Get Promo Code’ and note your redemption code or use the copy function just below it which will automatically copy your promo code to your clip board.
  4. Then visit here and enter your details. You’ll be asked for your redemption code and a 100% discount will be applied so that you have a free policy.
  5. You can redeem your free travel cover for up to 6 months after the redemption code is generated.

What does the free travel insurance policy cover?

You will get a free multi-trip European travel insurance policy.

The policy is valid for 1 year and covers you for individual trips of up to 30 consecutive days.

Cover is for you, your partner and up to 7 children. 

Your policy includes cover for cancellations, personal accident, medical expenses and much more.  It won’t cover winter sports but these can be added to the policy at your own cost should you need the cover.

Customers may purchase upgrades to the Free Travel Policy such as winter sports cover. Such upgrades will be charged at the applicable rates.  In order to avail of the upgrades, please contact Chubb Insurance directly on 01 261 1544.  Please ensure you have your MyAviva travel promo code to hand when you call.

When can I redeem my free travel insurance policy?

You can redeem your free travel insurance as soon as you have purchased a second policy.  You will have 6 months from your second policy’s purchase date to redeem your free policy.

I already have a travel insurance policy, how will that be affected?

If you have an existing travel insurance policy you should avoid a dual insurance situation by either cancelling your existing policy or waiting until it is due for renewal and then lapsing before taking out your free cover.  You have 6 months to activate your free travel insurance policy.

4. Buying insurance online

Will I still get a discount for buying online?

Yes. You will get a 10% discount when you buy car insurance online (subject to a minimum premium of €280) and 15% discount when you buy home insurance online.

5. Multicar customers

Does this offer affect my Aviva multicar discount?

The loyalty discount does not affect your eligibility for a multicar discount.

Click here for more details on Aviva Multicar Discount.

6. Health insurance customers

If I qualify for this discount will I also get additional discounts for arranging my health insurance with Aviva?

Yes. If you arrange your health insurance with Aviva Direct, you will be eligible for a 5% discount on Aviva car or home insurance.

This discount is not available online. Please call us on 1850 33 55 77 and we will apply the discount. Please note that you will be asked to provide your health insurance policy number. 

7. Renewals

If I have availed of the 15% discount on both policies and received the Free travel insurance what happens at my next renewal?

The 15% loyalty discount will be applied at renewal to your car and home insurance policy.

You will be invited to renew your Multi-Trip European Travel policy once the one year free period is over. Renewal documentation will be sent to you and it will set out the premium payable if you wish to renew.

How will I know the discount has been applied at renewal?

The details of the loyalty discount will be set out in the price breakdown of your renewal notification “How we calculate your premium” as the Aviva Loyalty Discount. If the loyalty discount is not detailed, please call 1890 253 255. 

8. Mid-Term Adjustments

What happens if I make a mid-term adjustment to my policy?

The Offer is not applicable to Mid-Term Adjustments. The Aviva Loyalty Discount is only calculated on the start date or renewal date of your policies. 

9. Cancellation

What happens if I cancel one of my policies?

Both of your policies must be active for the Offer to apply.

If you cancel one of your policies, your remaining policy will no longer be eligible for the Aviva Loyalty Discount at its next renewal.

You must hold one active car policy and one active home policy in order to avail of a free multi-trip European travel policy.

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