FAQ's

Insure your car & home with Aviva & get 15% off both plus free travel insurance. 

Offer available to new & existing Aviva customers who have both Aviva car and home insurance. Acceptance criteria, terms and conditions apply. Offer subject to minimum premium of €280 for car & €230 for home (€115 for Contents & Buildings only). 

If you have any questions about this offer, you can search our Frequently Asked Questions.

If you cannot find the answer to your questions there you can call our Customer Service Team in Galway on 1890 33 55 77, Monday – Friday 9am to 6pm.

  1. Existing Aviva car and home insurance customers availing of the offer
  2. New car and home insurance customers availing of the offer
  3. Travel insurance cover
  4. Buying insurance online
  5. Multicar customers
  6. Health insurance customers
  7. Renewals
  8. Mid-Term Adjustments

1. Existing Aviva car and home insurance customers availing of the offer

I already have a car insurance policy how do I avail of this offer?

You can avail of this offer if your existing car insurance policy was taken out directly with Aviva and you subsequently take out a home insurance policy with us.

You’ll get 15% off the cost of your home policy. Plus we’ll give you free multi-trip European travel insurance valid for 1 year.  Then when your car insurance is due for renewal we’ll automatically deduct 15% from the renewal price.

Subject to a minimum premium of €280 for car insurance and for home insurance, €230 for contents and buildings or €115 for contents or buildings only.

I already have a home insurance policy how do I avail of this offer?

You can avail of this offer if your existing home insurance policy was taken out directly with Aviva and you subsequently take out a car insurance policy with us.

You’ll get 15% off the cost of your car policy. Plus we’ll give you free multi-trip European travel insurance valid for 1 year.  Then when your home insurance is due for renewal we’ll automatically deduct 15% from the renewal price.

Subject to a minimum premium of €280 for car insurance and for home insurance, €230 for contents and buildings or €115 for contents or buildings only.

I have both a home and car insurance policy how do I avail of this offer?

If you have a car insurance policy and a home insurance policy both taken out directly with Aviva, you will be eligible for this offer.

You can now claim your free multi-trip European travel insurance valid for 1 year here

You’ll need to have your current home and car insurance policy numbers to hand.  You’ll find these on your policy documents.

When your policies are due for renewal we will automatically deduct 15% from the renewal price. 

Subject to a minimum premium of €280 for car insurance and for home insurance, €230 for contents and buildings or €115 for contents or buildings only.

I recently renewed my Aviva car insurance policy can I avail of the offer?

This offer is only available from 24th April 2017.  If you have renewed your car policy before this date you can avail of the offer if you take out a home policy after the 24th April 2017.  You will receive 15% off the cost of your home policy. Plus we’ll give you free  multi-trip European travel insurance valid for 1 year.  Then when your car insurance is due for renewal we’ll automatically deduct 15% from the renewal price.

I recently renewed my Aviva home insurance policy can I avail of the offer?

This offer is only available from 24th April 2017.  If you have renewed your home policy before this date you can avail of the offer if you take out a car policy after the 24th April 2017.  You will receive 15% off the cost of your car policy. Plus we’ll give you free multi-trip European travel insurance valid for 1 year.  Then when your home insurance is due for renewal we’ll automatically deduct 15% from the renewal price.

I recently renewed my Aviva home & car insurance policies can I avail of the offer?

This offer is only available from 24th April 2017.  If you already have a car and home policy then you will automatically receive the discount when their next renewal date falls.  You can now claim your FREE multi-trip European travel insurance valid for 1 year here.

We have home insurance in my name and car insurance in my partners name – can we avail of the offer?

Yes you can. You can get the 15% discount off both of your policies at your next renewal if you’re an existing customer or when you purchase your second policy. You can also avail of the free travel offer. If the policies are not in the same name you will need to contact us on 1890 33 55 77 in order to avail of the discount and to arrange your free travel policy. 

2. New car and home insurance customers availing of the offer

Do I have to take out both car and home insurance policies at the same time?

No you do not.  You can take out one policy first, you will not get the 15% discount on your first policy but you may be entitled to other discounts such as a discount for purchasing online and a no claims discount.

If you subsequently take out a second policy you’ll get 15% off the cost of that policy.  Plus we’ll give you free multi-trip European travel insurance valid for 1 year.

Then when your first policy is due for renewal we’ll automatically deduct 15% from the renewal price.

Can I transfer an existing car or home policy to Aviva to avail of the discount?

You can move to Aviva at any time.  You should be aware that if you cancel your policy mid term with another provider you may be charged cancellation fees so you may want to consider waiting until your existing policy is due for renewal. 

3. Travel insurance cover

How do I get my free travel insurance policy?

  1. Visit the existing customers section here.
  2. Select Rewards and enter your home policy and car policy numbers in the space provided.  Your policy number can be found on the insurance disk in your car, or on your original policy documents.
  3. Click ‘Get Promo Code’ and note your redemption code or use the copy function just below it which will automatically copy your promo code to your clip board.
  4. Then visit here and enter your details. You’ll be asked for your redemption code and a 100% discount will be applied so that you have a free policy.
  5. You can redeem your free travel cover for up to 6 months after the redemption code is generated.

What does the free travel insurance policy cover?

You will get a free multi-trip European travel insurance policy.

The policy is valid for 1 year and covers you for individual trips of up to 30 consecutive days.

Cover is for you, your partner and up to 7 children. 

Your policy includes cover for cancellations, personal accident, medical expenses and much more.  It won’t cover winter sports but these can be added to the policy at your own cost should you need the cover.

When can I redeem my free travel insurance policy?

You can redeem your free travel insurance as soon as you have purchased a second policy.  You will have 6 months from your second policy’s purchase date to redeem your free policy.

I already have a travel insurance policy, how will that be affected?

If you have an existing travel insurance policy you should avoid a dual insurance situation by either cancelling your existing policy or waiting until it is due for renewal and then lapsing before taking out your free cover.  You have 6 months to activate your free travel insurance policy.

4. Buying insurance online

Will I still get a discount for buying online?

Yes.  You will get a 10% discount when you buy car insurance online and 15% discount when you buy home insurance online.

5. Multicar customers

Does this offer affect my Aviva multicar discount?

No it does not.  You can still benefit from Aviva multicar discount.  If another member of your household takes out a second car insurance policy they will get 25% off.  

6. Health insurance customers

If I qualify for this discount will I also get additional discounts for arranging my health insurance with Aviva?

Yes.  If you arrange your health insurance with Aviva you will get a 5% discount on Aviva car or home insurance.  If you take out both policies you get a 5% discount on your car insurance and a 5% discount on your home insurance.

If you already have car and/or home insurance you will get the 5% discount when your existing policy is due for renewal.   You will need to contact us when your car and/or home insurance is due for renewal.  This discount is not available online.

To avail of this discount please call us in Galway on 1890 33 55 77 and we will apply the discount.  Please note that you will be asked to provide your health insurance policy number.

7. Renewals

If I have availed of the 15% discount on both policies and received the Free travel insurance what happens at my next renewal?

You will continue to receive 15% off the cost of your insurance once you have a car and home insurance policy taken out directly with Aviva.

How will I know the discount has been applied at renewal?

The 15% discount will be outlined in your premium breakdown as Aviva Loyalty discount.

8. Mid-Term Adjustments

What happens if I make a mid-term adjustment to my policy?

Provided any changes do not change the cover type or reduce the minimum premium below €280 for car and €230 for contents & buildings, then the discounts will be unchanged. 

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