Aviva - Contact us

We're here to help

How to get in touch

Our Frequently Asked Questions for Car and Home may be helpful. Remember you can manage your car insurance online at MyAviva where you can make changes to your cover and add named drivers to your policy.

Contact information

Car

Don't forget to print your cert and disc in colour

If you are a new customer and have uploaded your oustanding documents you can now print your cert and disc in colour online via your MyAviva account.

Watch here to learn how to print your cert and disc.

Administration fee

Please note, if you contact us via the customer service team to make a change to you car insurance policy that can be made through MyAviva, you will incur a €25 administration fee. See our Terms of Business for details.

Car insurance policy purchased directly from Aviva Direct that does not begin with 93

You can transfer your insurance to another car,  add or remove drivers and renew your existing car policy via MyAviva.

Over the next few months we'll be making all car insurance policies, bought through Aviva Direct, available on our new MyAviva portal.

Existing customers

Contact us by phone

1800 332 211

From overseas

+353 1 83 32 211

Monday to Friday: 9:00a.m. - 6:00p.m.

Saturday - Sunday: Closed

Bank Holidays: Closed

My car insurance policy number begins with 93 and looks like this 930000000

You can transfer your insurance to another car, request documents, upload documents, add or remove drivers, print your cert and disc and update your contact number and email address via MyAviva.

Existing customers

1800 333 322

From overseas

+353 1 29 08 208

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Getting a car insurance quote

Did you know we offer a 15% discount when you buy online.1  You can only avail of this offer online.

New customers

1800 333 322

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Emergency contact numbers 

In the event of a breakdown

1800 44 88 88

Overseas breakdown assistance

+44 1 612 102 113

Home

Getting a home insurance quote

Get a 15% discount when you buy online

Online discount is available for online quotes only2

Existing customers

Contact us by phone

1800 332 211

From overseas

+353 1 83 32 211

Monday to Friday: 9:00a.m. - 6:00p.m.

Saturday - Sunday: Closed

Bank Holidays: Closed

Make a home insurance claim

Make a claim

1800 147 147

Please quote your claim reference number or your policy number when emailing us. If you wish us to call you, please advise the best telephone number to call you on.

Home legal expenses

0818 253 065

Legal expenses is provided by ARAG Legal Protection Limited

Emergency contact numbers 

Help in a Home Emergency

1800 565 556

Lines are open 24 hours a day, 365 days a year

Claims

Make a car insurance claim

Make a claim

1800 147 147

Motor claims from overseas +353 1 89 86 400

Motor legal expenses

0818 253 065

Legal expenses is provided by ARAG Legal Protection Limited

Windscreen repairs

Mr. Windscreen ®

0818 512 345

Autoglass

01 409 0900

Make a home insurance claim

Make a claim

1800 147 147

Please quote your claim reference number or your policy number when emailing us. If you wish us to call you, please advise the best telephone number to call you on.

Home legal expenses

0818 253 065

Legal expenses is provided by ARAG Legal Protection Limited

Make a life insurance claim

Make a death claim

1800 159 159

Make a protection claim

01-7756412

Cash requests

Please fill out a Cash Request Form and return it to us by post or email.

Email: csc@aviva.com

Make a travel insurance claim

Claim for a medical emergency

+353 1 440 1790

This call centre is operated by Chubb European Group SE

Make a health insurance claim

Click here for more information on how to claim

This link will bring you to a website operated by Irish Life Health and is subject to the terms and conditions of that site.

Life & Pensions

Existing customers

1800 159 159

Landline

01 898 7950

Monday, Tuesday, Thursday and Friday: 9:00a.m. - 4:00p.m.

Wednesday 10:00a.m. - 4:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

To allow us to discuss the details on your policy, please include your address and date of birth when contacting us via email.

Aviva Online Service Centre

Manage your policy online

Get a mortgage protection quote

To get a quote, simply complete our quote form, and one of our professional financial advisers will call you to discuss your requirements.

For a new quote

091 784440

Monday to Friday 9:00a.m. - 5:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Get a life insurance quote

091 784440

Monday to Friday 9:00a.m. - 5:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Driving School

Book driving lessons

6 months free accompanied driving cover*

When you buy our 12 lesson Educate ‘Essential Driving’ Training Pack for €545

*6 months cover equates to 50% discount on annual motor policy.

Book lessons over the phone

1800 663 663

Monday to Friday 9:00a.m. - 5:30p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Travel

Get a travel insurance quote

The quotation link brings you to a website operated by Chubb European Group SE and is subject to the terms and conditions of that site.

Claim for a medical emergency

+353 1 440 1790

This call centre is operated by Chubb European Group SE

Careers

Interested in joining Aviva

There's more to a job than the results you achieve and the money you’re paid. At Aviva, we know that respect and recognition are just as important.

Pay us a compliment

Have a complaint?

1. Offer of 15% discount only applies to new car insurance policies bought online. Acceptance criteria, terms and conditions apply. Subject to a minimum premium of €310 for car insurance. Aviva reserves the right to withdraw, suspend or amend this offer or any of the terms and conditions thereof at any time without prior notice.
2. Offer available when you take out a new policy online. Acceptance criteria, terms & conditions apply. Offer subject to minimum premium of €230 for home insurance (€115 for Contents or Buildings only).

Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No 374895. Registered Office: Cherrywood Business Park, Dublin, Ireland, D18 W2P5. 

Aviva Insurance Ireland Designated Activity Company, trading as Aviva, is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No. 605769. Registered Office: Cherrywood Business Park, Dublin, Ireland, D18 W2P5.

Aviva Life & Pensions Ireland Designated Activity Company, a private company limited by shares. Registered in Ireland No. 165970. Registered office at Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5. Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland. Tel (01) 898 7950.