Aviva - Contact us
Contact information
Car
Don't forget to print your cert and disc in colour
If you are a new customer and have uploaded your oustanding documents you can now print your cert and disc in colour online via your MyAviva account.
Watch here to learn how to print your cert and disc.
Administration fee
Please note, if you contact us via the customer service team to make a change to your car insurance policy that can be made through MyAviva, you will incur a €25 administration fee. See our Terms of Business for details.
Car insurance policy purchased directly from Aviva Direct that does not begin with 93
You can transfer your insurance to another car, add or remove drivers and renew your existing car policy via MyAviva.
Over the next few months we'll be making all car insurance policies, bought through Aviva Direct, available on our new MyAviva portal.
Existing customers
Contact us by phone
From overseas
Monday to Friday: 9:00a.m. - 6:00p.m.
Saturday - Sunday: Closed
Bank Holidays: Closed
My car insurance policy number begins with 93 and looks like this 930000000
You can transfer your insurance to another car, request documents, upload documents, add or remove drivers, print your cert and disc and update your contact number and email address via MyAviva.
Existing customers
From overseas
Monday to Friday 9:00a.m. - 6:00p.m.
Saturday - Sunday Closed
Bank Holidays Closed
Getting a car insurance quote
Did you know we offer a 15% discount when you buy online.1 You can only avail of this offer online.
New customers
Monday to Friday 9:00a.m. - 6:00p.m.
Saturday - Sunday Closed
Bank Holidays Closed
Emergency contact numbers
In the event of a breakdown
Overseas breakdown assistance
Home
Getting a home insurance quote
Get a 15% discount when you buy online
Online discount is available for online quotes only2
Existing customers
Contact us by phone
From overseas
Monday to Friday: 9:00a.m. - 6:00p.m.
Saturday - Sunday: Closed
Bank Holidays: Closed
Make a home insurance claim
Make a claim
Email: propertyclaims@aviva.com
Please quote your claim reference number or your policy number when emailing us. If you wish us to call you, please advise the best telephone number to call you on.
Home legal expenses
Legal expenses is provided by ARAG Legal Protection Limited
Emergency contact numbers
Help in a Home Emergency
Lines are open 24 hours a day, 365 days a year
Claims
Make a car insurance claim
Make a claim
Motor claims from overseas +353 1 89 86 400
Motor legal expenses
Legal expenses is provided by ARAG Legal Protection Limited
Windscreen repairs
Mr. Windscreen ®
Autoglass
Make a home insurance claim
Make a claim
Email: propertyclaims@aviva.com
Please quote your claim reference number or your policy number when emailing us. If you wish us to call you, please advise the best telephone number to call you on.
Home legal expenses
Legal expenses is provided by ARAG Legal Protection Limited
Make a life insurance claim
Make a death claim
Email: lifeclaims.ireland@aviva.com
Make a protection claim
Email: lifeclaims.ireland@aviva.com
Cash requests
Please fill out a Cash Request Form and return it to us by post or email.
Email: csc@aviva.com
Make a travel insurance claim
Claim for a medical emergency
This call centre is operated by Chubb European Group SE
Breakdown rescue
In need of breakdown assistance? Here's who to call
If you breakdown in the Republic of Ireland
Calling overseas breakdown assistance
Life & Pensions
Existing customers
Landline
Monday, Tuesday, Thursday and Friday: 9:00a.m. - 4:00p.m.
Wednesday 10:00a.m. - 4:00p.m.
Saturday - Sunday Closed
Bank Holidays Closed
Email: csc@aviva.com
To allow us to discuss the details on your policy, please include your address and date of birth when contacting us via email.
Aviva Online Service Centre
Manage your policy online
For a new quote
Monday to Friday 9:00a.m. - 5:00p.m.
Saturday - Sunday Closed
Bank Holidays Closed
Get a mortgage protection quote
To get a quote, simply complete our quote form, and one of our professional financial advisers will call you to discuss your requirements.
Driving School
Book driving lessons
6 months free accompanied driving cover*
When you buy our 12 lesson Educate ‘Essential Driving’ Training Pack for €545
*6 months cover equates to 50% discount on annual motor policy.
Book lessons over the phone
Monday to Friday 9:00a.m. - 5:30p.m.
Saturday - Sunday Closed
Bank Holidays Closed
Email: drivingschool@aviva.com
Travel
Get a travel insurance quote
The quotation link brings you to a website operated by Chubb European Group SE and is subject to the terms and conditions of that site.
Claim for a medical emergency
This call centre is operated by Chubb European Group SE
1. Offer of 15% discount only applies to new car insurance policies bought online. Acceptance criteria, terms and conditions apply. Subject to a minimum premium of €310 for car insurance. Aviva reserves the right to withdraw, suspend or amend this offer or any of the terms and conditions thereof at any time without prior notice.
2. Offer available when you take out a new policy online. Acceptance criteria, terms & conditions apply. Offer subject to minimum premium of €230 for home insurance (€115 for Contents or Buildings only).
Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No 374895. Registered Office: Cherrywood Business Park, Dublin, Ireland, D18 W2P5.
Aviva Insurance Ireland Designated Activity Company, trading as Aviva, is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No. 605769. Registered Office: Cherrywood Business Park, Dublin, Ireland, D18 W2P5.
Aviva Life & Pensions Ireland Designated Activity Company, a private company limited by shares. Registered in Ireland No. 165970. Registered office at Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5. Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland. Tel (01) 898 7950.