In-patient claims

In-patient claims are for any treatment requiring an overnight stay in hospital.

We have direct payment agreements with all of our listed hospitals, so don't worry – we'll settle the bill directly for all eligible costs under your health plan.

Just complete and sign a Health claim form from Aviva (your hospital will provide one). The form asks questions about your personal information and history of illness.

In-patient maternity claims

Whether you've had a natural or c-section birth, just follow the same process detailed above for all in-patient claims.

Out-patient and day-to-day claims

Out-patient claims are for hospital visits that do not require an overnight stay. Day-to-day claims can include visits to you local doctor or dentist.

At the end of your policy year, call us on 1890 717 717 to register your claim.

Then send us in your clearly marked original receipts to ensure you're reimbursed for all eligible treatment.

Lifestyle claims

Lifestyle claims cover elective and preventative treatments, including:

• Health screening
• Cervical cancer vaccination
• Laser eye surgery
• Teeth whitening
• Stop smoking programmes
  

Just complete and sign a Health claim form from Aviva (your lifestyle service will provide one). Then send it to us along with your invoice once treatment is complete.

We'll send you a cheque for the eligible refund. Please let us know if you'd like to have your original invoice returned.

Questions?

Call us on 1890 717 717.

Visit Using your plan - claim with Aviva Health Insurance Ireland limited.