Important Customer Information

Update your bank account details

If you are currently paying for your Aviva policy through a bank account with either KBC Bank Ireland or Ulster Bank Ireland it’s important to update your bank account details with us as soon as possible to ensure your policy remains in place.

You can update your bank account details by following the steps below:

Life & Pensions customers

If you have a protection, pension, or savings and investment policy with Aviva, you can change your bank account details with us by:

  1. Updating your details in your Aviva Online Service Centre Account.
    If you are not already registered, you can register via Online Service Centre Registration)(Recommended option as quickest and easiest)
  2. Using the switching service with your old bank.
  3. Completing a new Direct Debit Mandate and email to csc@aviva.com

 

Car & Home customers

If you have a car or home insurance policy with Aviva, you will need to contact our customer service team to update your bank details.

They can be contacted on 1800 332 211. (Monday to Friday between 9am and 6pm)

Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No 374895. Registered Office One Park Place, Hatch Street, Dublin 2. 

Aviva Insurance Ireland Designated Activity Company, trading as Aviva, is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No. 605769. Registered Office: One Park Place, Hatch Street, Dublin 2, Ireland, D02 E651.

Aviva Life & Pensions Ireland Designated Activity Company, a private company limited by shares. Registered in Ireland No. 165970. Registered office at Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5. Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland. Tel (01) 898 7950.