Website Cookie Policy

Protecting our customers is at the heart of everything we do at Aviva and protecting your information is no exception. At Aviva we use cookies to ensure that our website works properly.  We can also use cookies to improve and personalise your experience, understand how you use our website and for our advertising purposes. Cookies used on our sites will not contain personally identifiable information about you.

What are Cookies?

Cookies are small text files that can be used by websites to make a user's experience more efficient. Some cookies are strictly necessary for the use of the website, such as the ones used to record your consent. Other cookies will be used to enhance your experience and to present you with more relevant adverts online. Some are cookies placed by third party services.

Regulation states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your consent.

Giving your Consent

You can allow Strictly Necessary cookies only or choose which cookies you want to agree to by clicking Manage Cookie Setting.

Our system will record when you have consented to our use of cookies and we will ask you to reconfirm your preferences again after six months.

This cookie policy applies to our use of ‘Cookies’ in connection with Aviva.ie, our online platform MyAviva along with the following websites:

Managing your Consent

Where you have given your consent to the use of a cookie, you may withdraw this at any time.

Changing your Consent through the Aviva Preference Centre

You can withdraw or change your consent at any time through the cookie banner and also by clicking on the “Manage cookies” which can be found at the bottom of our website. Any change to your preferences will apply straight away.

Strictly Necessary Cookies

Strictly Necessary Cookies are necessary to enable the website to function properly and are therefore automatically used on our website and cannot be switched off.  This category includes cookies which we use to provide you with core services and features, to help keep our website secure and to help us detect fraud or crime. 

You can block or receive alerts about the use of these cookies through your browser, however if you choose to block these cookies some functionality on this website will not work properly.

View our strictly necessary cookies Show more Show less

Name Provider Purpose Expiry For more information
JSESSIONID Aviva General purpose platform session cookie used to maintain an anonymous user session by the server. Session  
BIGipServerservices.aviva.ie-HTTPs-POOL, 
BIGipServerservices.aviva.ie-HTTP-POOL
Aviva Helps manage sessions on load balanced servers to ensure user requests are routed consistently to the correct server. Session  
_dc_gtm_UA-xxxxxxxx Google This cookie is for sites using Google Tag Manager to load other scripts and code into a page. This is required as without it, other essential scripts may not function correctly. 1 Day https://policies.google.com/technologies/cookies?hl=en-US
cb-enabled, 
WM_acceptsCookies
Aviva This cookie is used for cookie alert notices on a website to record when the user has dismissed the notice to prevent it re-appearing on return visits. 1 Year  
bm_sv Akamai This is a cookie used to support session validation, implemented by Bot Manager to help identify clients exceeding any defined bot-specific rate limit threshold. Session https://trust.akamai.com/
DWRSESSIONID Aviva This cookie allows client-side applications on a web browser to securely interact with Aviva's back-end applications while protecting against CSRF attacks. Session  
ak_bmsc Akamai This cookie is set by Akamai. This is assigned if Akamai-categorised rules and transparent detection did not trigger. On subsequent requests the cookie is validated to help detect bots that may attempt to tamper with the cookie value. 2 Hours https://trust.akamai.com/
akacd_f_g_ie, 
akacd_f_d_eu_l,
akacd_f_g_uk,
AKCOOKIE02
Akamai This cookie can provide gradual and granular traffic management, amongst other capabilities. Aviva uses it to enforce inbound source IP restrictions and to serve maintenance pages when sites are down for maintenance. Session https://trust.akamai.com/
BNES_JSESSIONID Aviva This is a session index cookie used by our security system to authenticate users. Session  
PD-S-SESSION-ID, 
PD-H-SESSION-ID,
PD_STATEFUL
IBM This is a WebSEAL session index cookie used by our security system to authenticate users. Session https://www.ibm.com/us-en/privacy?lnk=flg-priv-ieen
bm_mi Akamai This cookie is set by Akamai to record the result of the browser validation process to identify whether a "human" is making the request via a known web browser, to avoid challenging legitimate users unnecessarily. Session https://trust.akamai.com/
__cfduid Cloudflare The cookie is employed by sites using CloudFlare to speed up page load times. It is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. 30 Days https://developers.cloudflare.com/fundamentals/reference/policies-compliances/cloudflare-cookies/
AWSELB, 
AWSALB, 
AWSALBCORS
Amazon Web Services This cookie helps enable load balancing for for Amazon Web Services, with the aim of making processing more efficient. Session https://aws.amazon.com/privacy/
PD-ID IBM This is a WebSEAL failover cookie that contains encrypted session information to ensure secure logins for visitors. Session https://www.ibm.com/us-en/privacy?lnk=flg-priv-ieen

acceptsCookies

 

Aviva This is a cookie that identifies whether or not the visitor has accepted the cookie guidelines. Session  
_abck, bm_sz Akamai This is a security cookie used by Akamai Bot Manager for bot filtering and routing. 1 Year https://trust.akamai.com/
ASP.NET_SessionId Aviva General purpose platform session cookie used to maintain an anonymised user session by the server. Session  
OptanonConsent, 
OptanonAlertBoxClosed
OneTrust This cookie stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables Aviva to prevent cookies from being set in the user's browser, when consent is not given. 1 Year https://www.onetrust.com/cookie-policy/
cookieaccepted_ulster_home Aviva This is a cookie that identifies whether or not the visitor has accepted the cookie guidelines. 1 Year  
NID Google This is a Google cookie that contains a unique ID to remember visitor preferences. Aviva only use this cookie for security purposes (reCAPTCHA) on some web forms to protect against bot attacks. It is not used for any marketing purposes. 183 Days https://policies.google.com/technologies/cookies?hl=en-US  
_GRECAPTCHA Google This cookie is set by Google reCAPTCHA, which protects our site against spam enquiries on contact forms. 183 Days https://developers.google.com/recaptcha/docs/faq
eupubconsent OneTrust This cookie is used by the IAB Europe Transparency & Consent Framework to store the user's consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent. 6 Months

https://www.onetrust.com/cookie-policy/
.AspNetCore.Antiforgery.inwEccbz9aM Microsoft To allow asp.net core to determine if the request is XSRF.

The cookie used by the antiforgery system is part of a security system that is necessary when using cookie-based authentication. It should be considered required for the application to function.
Session https://learn.microsoft.com/en-us/aspnet/core/security/anti-request-forgery?view=aspnetcore-3.1#antiforgery-options
MyPaymentsSession Aviva Our site drops this cookie, using code that is part of asp.net core Session  
CERT_AND_DISC_CONSENT_ Aviva

This cookie is used to record that the user has read and agreed to the motor certificate and disc terms of use.

1 Year  
XSRF-TOKEN, 
am_parent_origin,
services_amos_session, 
api_amos_session
Aviva These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. A few seconds https://care.aviva.ie/en-UK/cookies
cookietest Qualtrics Common cookie name that could have a number of different origins. Where this is a first party and a session cookie, it's most likely to do with checking to see if the browser is set to block or allow cookies. Session https://www.qualtrics.com/cookie-statement/
ADRUM, ADRUM_xxxx AppDynamics 

Browser performance management tool uses this cookies to collect web performance data and IP addresses. Lets us monitor page load speeds and bad sessions

Session https://www.cisco.com/c/en/us/about/legal/automatic-data-collection-cookies.html
CUPRef, CURef Aviva

Application cookie that stores the Payment ID for the session

Application cookie, stores customer ID to maintain correct ID Cookie

Session  
SameSite Aviva Mitigates the risk of cross-origin information leakage by preventing cookies from being included in cross-site requests Session  
__cf_bm Cloudflare This is a cookie necessary to support Cloudflare Bot Management. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. 30 minutes https://developers.cloudflare.com/fundamentals/reference/policies-compliances/cloudflare-cookies/#__cf_bm-cookie-for-cloudflare-bot-products

Advertising Cookies

Aviva and our advertising partners use Advertising (Targeting) cookies to understand how you use our website, this enables us to provide you with more relevant advertising. These cookies are used for the purposes of managing the performance of adverts, displaying adverts, and/or building user profiles to determine the display of adverts elsewhere. They may be used to limit the number of times a user sees an advertisement as well as help measure the effectiveness of an advertising campaign.

View our advertising cookies Show more Show less

Name Provider Purpose Expiry For more information
_fbp, 
_fbq
Facebook This cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 90 Days https://en-gb.facebook.com/privacy/policies/cookies/
lang LinkedIn Used to remember a user's language setting Session https://www.linkedin.com/legal/l/cookie-table
bcookie LinkedIn Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform 2 Years https://www.linkedin.com/legal/l/cookie-table
li_gc LinkedIn Used to store consent of guests regarding the use of cookies for non-essential purposes 2 Years https://www.linkedin.com/legal/l/cookie-table
lidc LinkedIn To optimize data center selection 1 Day https://www.linkedin.com/legal/l/cookie-table
li_sugr LinkedIn Used to make a probabilistic match of a user's identity outside the Designated Countries 90 Days https://www.linkedin.com/legal/l/cookie-table
bscookie LinkedIn Used for saving the state of 2FA of a logged in user 2 Years https://www.linkedin.com/legal/l/cookie-table
UserMatchHistory LinkedIn LinkedIn Ads ID syncing 30 Days https://www.linkedin.com/legal/l/cookie-table
AnalyticsSyncHistory LinkedIn This cookie is used for storing information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries 30 Days https://www.linkedin.com/legal/l/cookie-table
IDE, test_cookie, id Google This cookie is set by Doubleclick, Google's real-time bidding advertising exchange. It is used to serve targeted advertisements that are relevant to users across the web. 365 Days https://policies.google.com/technologies/cookies?hl=en-US  
VISITOR_INFO1_LIVE YouTube This is a Youtube cookie is used as a unique identifier to track the viewing of videos. 180 Days https://policies.google.com/technologies/cookies?hl=en-US  
__atrfs, 
uvc,
xtc
AddThis This is an Addthis cookie. Addthis enables a plugin tool for users to share pages on social networks. Session https://www.oracle.com/legal/privacy/addthis-privacy-policy.html
loc AddThis This cookie is used to record the geolocation to approximately where users sharing information are located. 14 Months https://www.oracle.com/legal/privacy/addthis-privacy-policy.html
NID Google This is a Google cookie that contains a unique ID to remember visitor preferences. Aviva only use this cookie for security purposes (reCAPTCHA) on some web forms to protect against bot attacks. It is not used for any marketing purposes. 183 Days https://policies.google.com/technologies/cookies?hl=en-US  
fr Facebook This is a Facebook cookie that contains browser and user unique ID combination to serve more targeted advertisements. 90 Days https://en-gb.facebook.com/privacy/policies/cookies/
YSC YouTube This is a Youtube cookie is used as a unique identifier to track the viewing of embedded videos. Session https://policies.google.com/technologies/cookies?hl=en-US  
gcl_au
_gcl_au
Google Used by Google AdSense for experimenting with advertisement efficiency across websites using their services 90 Days https://policies.google.com/technologies/cookies?hl=en-US  
CONSENT Aviva This cookie carries information about how the end user uses the website and any advertising that the end user may have seen before visiting the website. 18 Years https://policies.google.com/technologies/cookies?hl=en-US  
1P_JAR Google This is a Google cookie used to set a unique ID to remember preferences and other information such as website statistics and conversion rates. 30 Days https://policies.google.com/technologies/cookies?hl=en-US  
ANID Google This is a Google cookie used for advertising served across the web and stored in google.com. 2 Years https://policies.google.com/technologies/cookies?hl=en-US  
s_vi_nodsgr Adobe Experience Cloud Used for Adobe SiteCatalyst to measure web analytics by storing unique visitor ID. 2 Years https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/advertising
dextp Adobe Experience Cloud This cookie is set by Adobe Audience Manager to record the last time it made a data synchronization call. 180 Days https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/audience-manager
aam_uuid Adobe Experience Cloud This cookie is used by Adobe Audience Manager, a data managemente platform for marketing audiences. This cookie assigns a unique ID to visitors to the website. 180 Days https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/advertising
everest_session_v2, everest_g_v2s_sq Adobe Experience Cloud This cookie carries information about how visitors interact with the website and any advertising that the visitor may have seen before visiting the site. Session https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/advertising
AID Google This is a Google Analytics cookie that links activity from other devices where you have previously logged into your Google account to optimise advertising and better measure conversion. 4 Months  https://policies.google.com/technologies/cookies?hl=en-US  
dpm
(It is not used for any marketing or advertising purposes)
Adobe Experience Cloud This cookie is used by Adobe Audience Manager, a data management platform for marketing audiences, used to record information around the synchronisation of IDs. 180 Days https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/advertising
demdex
(It is not used for any marketing or advertising purposes)
Adobe Experience Cloud This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, and reporting. 180 Days https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/audience-manager
everest_g_v2
(It is not used for any marketing or advertising purposes)
Adobe Experience Cloud This cookie carries information about how visitors interact with the website and any advertising that the visitor may have seen before visiting the site. 2 Years https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/advertising
MSPTC Bing.com   1 Year
 
_uetsid Microsoft This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. 1 day https://help.ads.microsoft.com/apex/index/3/en/53056/
_uetvid Microsoft Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 1 Year https://help.ads.microsoft.com/apex/index/3/en/53056/
MUID Microsoft Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. 1 Year 24 Days https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-cookies
SRM_B Microsoft Used by Microsoft Advertising as a unique ID for visitors. 1 year 24 days https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-cookies
MR Microsoft
Indicates whether to refresh MUID.
7 Days https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-cookies
QSI_SI_xxx_intercept Qualtrics This cookie helps us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site. Session https://www.qualtrics.com/cookie-statement/
ar_debug Google This cookie is used by DoubleClick to debug ads. 90 days https://policies.google.com/technologies/ads
_ttp TikTok To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok. 13 months https://ads.tiktok.com/help/article/using-cookies-with-tiktok-pixel
_tt_enable_cookie TikTok The TikTok cookie measures and improves the performance of TikTok advertising campaigns, as well as customize the user's TikTok experience, including the delivery of personalized ads. Track users to the Aviva.ie website from the platform. 13 months https://ads.tiktok.com/help/article/using-cookies-with-tiktok-pixel
ttcsid_XXXXXXXXXXXXXXXXXXXXCategory TikTok To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok. 13 months https://ads.tiktok.com/help/article/using-cookies-with-tiktok-pixel
ttcsid TikTok To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok. 13 months https://ads.tiktok.com/help/article/using-cookies-with-tiktok-pixel

Performance Cookies

Performance Cookies (Analytics Cookies) allow us to collect information about how people use our website which enables us to improve it.  For example, they allow us to collect information about which pages are the most and least popular and to understand how visitors move around the site.  They allow us to recognise and count the number of visitors and to see how visitors move around our websites.

View our performance cookies Show more Show less

Name Provider Purpose Expiry For more information
_gat, 
_gat_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Google This cookie is associated with Google Universal Analytics, and is used to throttle the request rate to limit the collection of data on high traffic sites. 1 Minute https://policies.google.com/technologies/cookies?hl=en-US
TEST_AMCV_COOKIE Adobe Experience Cloud Used for Adobe Analytics to measure web analytics. 2 Years https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/experience-cloud
_gclxxxx Google This is a Google conversion tracking cookie for experimenting with advertisement efficiency across websites. 90 Days https://policies.google.com/technologies/cookies?hl=en-US
_gat_UA- Google This is a cookie set by Google Analytics which is used to limit the amount of data recorded by Google on high traffic volume websites. 1 Day https://policies.google.com/technologies/cookies?hl=en-US
mbox Adobe Experience Cloud This cookie is set by Adobe SiteCatalyst analytics software for measuring the performance of pages using A/B split testing. 2 Years https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/target
_hjid Hotjar This cookie is set when a visitor first lands on a page is using web analytics and functionality services from Hotjar. It is used to persist the random user ID, which ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 365 Days https://www.hotjar.com/legal/policies/privacy/
test Adobe Experience Cloud Used for Adobe Analytics to measure web analytics. 0 https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/target
_ga Google This is a Google Universal Analytics cookie used to distinguish users by assigning a randomly generated number. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site's analytics reports. 2 Years https://policies.google.com/technologies/cookies?hl=en-US
s_ppv Adobe Experience Cloud Used for Adobe SiteCatalyst to measure web analytics. This cookie stores information on the percentage of the page displayed. Session https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/getpercentpageviewed
tp Adobe Experience Cloud Used for Adobe Analytics to measure web analytics. 14 Days https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/getpercentpageviewed
cusid ClickDimensions This cookie is a web analytics cookie provided by ClickDimensions. It is a unqique user session identifier to track page visits on the site. 30 Minutes https://support.clickdimensions.com/hc/en-us/articles/115001156993-Click-Cookies-for-Web-Analytics
s_nr Adobe Experience Cloud This cookie is used for Adobe SiteCatalyst web analytics to store the date of visit and if visitor is new or returning. 1 Year https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/getnewrepeat
s_vnc365 Adobe Analytics This cookie is associated with Adobe Analytics and is used to track website behaviour. 1 year  
_gid Google This is a Google Universal Analytics cookie that is used to register a unique ID that is used to generate statistical data on how visitors interact with the website. 1 Day https://policies.google.com/technologies/cookies?hl=en-US
s_cc Adobe Experience Cloud This is an Adobe SiteCatalyst web analytics cookie that determines whether cookies are enabled in the browser. Session https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/getpercentpageviewed
s_ivc Adobe Analytics This cookie is associated with Adobe Analytics site tracking.  Session   
at_check Adobe Experience Cloud This cookie is set within Adobe Target experiences to facilitate the delivery of A/B split testing to improve web pages. Session https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/target
_hjAbsoluteSessionInProgress Hotjar This is an analytics cookie used to detect the first pageview session of a user. This is a True/False flag set by the cookie. 30 Minutes https://www.hotjar.com/legal/policies/privacy/
_hjIncludedInPageviewSample Hotjar This is a cookie set on pages using web analytics and functionality services from Hotjar. The cookie lets Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. 30 Minutes https://www.hotjar.com/legal/policies/privacy/
_hjTLDTest Hotjar This cookie appears briefly to check that cookies are enabled on this domain. It is deleted afterwards. Session https://www.hotjar.com/legal/policies/privacy/
gpv_pn
gpv_p25
gpv_Page
Web Analytics This is a web analytics cookie used to capture the value of an analytics variable on the next page view.  0 https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/target
s_sq Adobe Experience Cloud This cookie is used by Adobe SiteCatalyst web analytics to store information about the previous link clicked within the site. Session https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/analytics
s_ppvl Adobe Experience Cloud Used for Adobe Analytics to measure web analytics. Session https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/getpercentpageviewed
s_vnum Adobe Experience Cloud Used for Adobe SiteCatalyst to measure web analytics. 30 Days https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/analytics
AMCV_[random string]%40AdobeOrg, 
AMCVS_[random string]%40AdobeOrg
Adobe Experience Cloud This is an Adobe Marketing Cloud cookie that stores a unique visitor identifier, and uses an organisation identifier to track users across domains and services. Session https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/experience-cloud
s_fid Adobe Experience Cloud Used for Adobe SiteCatalyst to measure web analytics. This cookie is a "fallback" visitor identifier where the s_vi cookie normally used for this purpose is blocked. It contains a randomly generated, unique id. 5 Years https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/analytics
dpm Adobe Experience Cloud This cookie is used by Adobe Audience Manager, a data management platform for marketing audiences, used to record information around the synchronisation of IDs. 180 Days https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/advertising
demdex Adobe Experience Cloud This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, and reporting. 180 Days https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/audience-manager
everest_g_v2 Adobe Experience Cloud This cookie carries information about how visitors interact with the website and any advertising that the visitor may have seen before visiting the site. 2 Years https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/advertising
ev_sync_dd Adobe Experience Cloud This is an Adobe cookie used to link anonymous analytics data to a visitor profile and help provide a personalised experience through the websie, marketing and advertising. 1 Month https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/advertising
s_tp, 
s_ips
Adobe Experience Cloud Tracks percent of page viewed 2 Years https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/getpercentpageviewed
s_pltp Adobe Experience Cloud This cookie is set by the getPageLoadTime plugin and stores the value of the s.pageName variable on the previous Analytics request Session https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/getpageloadtime
s_plt Adobe Experience Cloud This cookie is set by the getPageLoadTime plugin and stores the time (in seconds) it took the previous page to load Session https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/getpageloadtime
s_nr365 Adobe Experience Cloud The cookie will be equal to a unix timestamp representing the current time as well as the current status of the visitor (either "new" or "repeat"). Session https://experienceleague.adobe.com/en/docs/analytics/implementation/vars/plugins/getpageloadtime
CLID Microsoft Identifies the first-time Clarity saw this user on any site using Clarity. 1 year https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-cookies
ANONCHK Microsoft Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0. 10 minutes https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-cookies
SM Microsoft Used in synchronizing the MUID across Microsoft domains. Session https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-cookies
_clsk Microsoft Connects multiple page views by a user into a single Clarity session recording. 1 day https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-cookies
_clck Microsoft Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 1 year https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-cookies
ln_or LinkedIn  Used to determine if Oribi analytics can be carried out on a specific domain. 1 day https://www.linkedin.com/legal/l/cookie-table
s_ac Adobe Experience Cloud

Used by Adobe Analytics to collect data on user interactions and sessions, facilitating the analysis of website performance and user engagement.

Session https://experienceleague.adobe.com/en/docs/core-services/interface/data-collection/cookies/analytics
receive-cookie-deprecation Google The cookie is part of a Google Chrome experiment to test and prepare for the end of third-party cookies. The cookie identifies if a user's browser is in specific test group facilitated by Google.

6 months

 
_cs_c Contentsquare Stores user consent on use of session data use within replays (not masked vs. full masked) 13 months https://docs.contentsquare.com/en/web/cookies/
_cs_id Contentsquare Stores technical user data 13 months https://docs.contentsquare.com/en/web/cookies/
_cs_s Contentsquare Stores session data 30 minutes https://docs.contentsquare.com/en/web/cookies/
_cs_same_site Contentsquare Checks if the browser supports the SameSite flag Session https://docs.contentsquare.com/en/web/cookies/
_cs_cvars Contentsquare Stores the URL-encoded custom variables from the session Session https://docs.contentsquare.com/en/web/cookies/

Functional Cookies

These cookies enable us to provide you with enhanced functionality and personalisation on our website. For example, we may use these cookies to remember choices you made and to customise the content based on the information we hold about you.

If you do not allow these cookies then our website will work, however some of the features may not function properly.

View our functional cookies Show more Show less

Name Provider Purpose Expiry For more information
__atuvc, 
__atuvs
AddThis This cookie enables the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. 2 Years https://www.oracle.com/legal/privacy/addthis-privacy-policy.html
LPVID,
LPVisitorID,
LPSID-nnnnnnnn
LivePerson This cookie is for LivePerson, a provider of online chat functionality. This cookie is to provide a unique visitor identifier. Session https://www.liveperson.com/policies/privacy/
lpTestCookiennnnnnnn LivePerson This cookie is for LivePerson, a provider of online chat functionality. It is a pattern-type cookie which uses a unique identifier for each page. It tests whether or not the browser is set to accept first party cookies. Session https://www.liveperson.com/policies/privacy/
LPSessionID LivePerson This cookie is for LivePerson, a provider of online chat functionality. This cookie is for current session monitoring. Session https://www.liveperson.com/policies/privacy/
cuvon Aviva This cookie is used to signal the last time a visitor viewed a page. 30 Minutes https://support.clickdimensions.com/hc/en-us/articles/115001156993-Click-Cookies-for-Web-Analytics
cuvid ClickDimensions This cookie is used to determine unique visitors to the site and it is updated with each page view. 2 Years https://support.clickdimensions.com/hc/en-us/articles/115001156993-Click-Cookies-for-Web-Analytics
OTZ Google This is a Google Analytics cookie used to collect information on user behaviour and navigation. 1 Month https://policies.google.com/privacy?hl=en&fg=1
adobeujs-optin Adobe Determines whether the user has accepted the cookie consent box. 1 Day https://experienceleague.adobe.com/en/docs/id-service/using/implementation/opt-in-service/testing-optin-and-iab-plugin
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If you have any queries in relation to cookies, please email us at DPO@aviva.com, or write to us at Data Protection, Aviva Ireland, Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5.