Cookies make websites work better
Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which helps in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter your details each time you visit. They also make sure you receive the most relevant information from Aviva. For us, cookies help us to analyse how our customers interact with our sites so we can make improvements.
We use three types of cookies on our websites
- Session cookies that are deleted after each visit.
- Persistent cookies that remain in place across multiple visits to our sites.
- Third party cookies that are used by our approved business partners.
Some of these cookies are essential and some are non-essential.
Some cookies are essential
Certain cookies are necessary in order for you to use our websites. These are used 'in-session' each time you visit and then expire when you leave the site. They’re not stored on your computer and they don't contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you're able to carry out on our sites. For more information about how to disable cookies in your browser please visit the All About Cookies website.
Here’s a list of essential cookies and how we use them:
|Session cookies||These enable you to carry out some essential functions on our sites, such as maintaining log in details for the session or a transaction such as purchasing a policy online. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session.|
Some cookies are non-essential
These cookies are usually supplied by our business partners and help us to filter out irrelevant messages or pop-ups and to make sure that we only send you information that’s interesting and relevant to you. We also use some non-essential cookies for analytical purposes. Here's a list of non-essential cookies and how they're used:
These enable us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we're able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites.
We use Adobe Sitecatalyst’s software to analyse page use, page interactions and the routes our customers take through our sites. These are known as 'web metrics'. We don't record any personal information you provide during an on-site purchase or any other process.
|DoubleClick cookies||Provided by our online advertising supplier, these cookies are used to serve our internet advertisements on other sites. Some of our web pages may contain electronic images that help us see how users interact on these pages. They may also provide DoubleClick with information about the interaction.|
|Marketing cookies||These cookies help us tailor the advertisements you see on third party sites by understanding what interests you on our sites, such as the pages you view. We don't combine this information with other personal information you provide us with.|
|Google Analytics||From time to time Aviva use Google Analytics. This is a web analytics service provided by Google enabling us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we’re able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites. Google also reserve the rights to the data collected.|
Here is a list of the cookies on our website:
|Service||Type||Description of purpose||Expiry date||Links to advertising network||Opt out mechanism|
|Page hosting||10 minute TTL only||(Essential cookie)|
|Google Analytics||Tracking||Website traffic tracking & analysis||up to 2 years from set/update||https://www.google.ie/analytics/||Browser extensions or browser settings|
|Doubleclick Floodlight Tags||Doubleclick||Online advertising tracking||30 days||https://www.doubleclickbygoogle.com/||http://www.youronlinechoices.com/ie/your-ad-choices|
|Quantserve||Marketing||Real time online advertising platform||30 days||https://www.quantcast.com/||http://www.youronlinechoices.com/ie/your-ad-choices|
|Google Ad Services||Marketing||Real time online advertising platform||30 days||https://www.google.com/ads/||http://www.youronlinechoices.com/ie/your-ad-choices|
|AppNexus||Marketing||Real time online advertising platform||30 days||https://www.appnexus.com/||http://www.youronlinechoices.com/ie/your-ad-choices|
|Turn||Marketing||Real time online advertising platform||30 days||http://www.youronlinechoices.com/ie/your-ad-choices||http://www.youronlinechoices.com/ie/your-ad-choices|
|Invite Media||Marketing||Real time online advertising platform
|Adobe Performance Cookies||Tracking||Real time website performance||up to 2 years from set/update||https://www.adobe.com/privacy/analytics.html||http://www.adobe.com/privacy/opt-out.html - Browser extensions or browser settings|
|Adobe Analytics Tracking||Tracking||Website traffic tracking, analysis & optimisation||up to 2 years from set/update||https://www.adobe.com/privacy/analytics.html||http://www.adobe.com/privacy/opt-out.html - Browser extensions or browser settings|
|Facebook Conversion tracking||Marketing||Execute and measure ad performance.||90 days||https://en-gb.facebook.com/policies/cookies/||https://en-gb.facebook.com/policy.php|
|Decibel Tracking||Tracking||Website traffic tracking||up to 12 months||https://www.decibelinsight.com/||https://www.decibelinsight.com/optout|
You can accept or block cookies
By using our websites you agree that we can place both essential and non-essential cookies on your device.
You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser please visit the All About Cookies website.
These cookies make it quicker and easier for you to access sites on subsequent visits that use Flash technology. Deleting them means you may have to re-enter information each time you visit the same site. But just like any cookie, you can delete Flash cookies by going to the Settings Manager for your Adobe Flash Player. You will be taken to the Adobe website, which lists the websites with the cookies in your browser. Just click Delete opposite the relevant website.
Find out more
You’ll find more information about cookies at www.allaboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.
Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No 374895. Registered Office One Park Place, Hatch Street, Dublin 2.