Website Cookie Policy
Protecting our customers is at the heart of everything we do at Aviva and protecting your information is no exception. At Aviva we use cookies to ensure that our website works properly. We can also use cookies to improve and personalise your experience, understand how you use our website and for our advertising purposes. Cookies used on our sites will not contain personally identifiable information about you.
What are Cookies?
Cookies are small text files that can be used by websites to make a user's experience more efficient. Some cookies are strictly necessary for the use of the website, such as the ones used to record your consent. Other cookies will be used to enhance your experience and to present you with more relevant adverts online. Some are cookies placed by third party services.
Regulation states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your consent.
Giving your Consent
You can allow Strictly Necessary cookies only or choose which cookies you want to agree to by clicking Manage Cookie Setting.
Our system will record when you have consented to our use of cookies and we will ask you to reconfirm your preferences again after six months.
This cookie policy applies to our use of ‘Cookies’ in connection with Aviva.ie, our online platform MyAviva along with the following websites:
Managing your Consent
Where you have given your consent to the use of a cookie, you may withdraw this at any time.
Changing your Consent through the Aviva Preference Centre
You can withdraw or change your consent at any time through the cookie banner and also by clicking on the “Manage cookies” which can be found at the bottom of our website. Any change to your preferences will apply straight away.
Strictly Necessary Cookies
Strictly Necessary Cookies are necessary to enable the website to function properly and are therefore automatically used on our website and cannot be switched off. This category includes cookies which we use to provide you with core services and features, to help keep our website secure and to help us detect fraud or crime.
You can block or receive alerts about the use of these cookies through your browser, however if you choose to block these cookies some functionality on this website will not work properly.
View our strictly necessary cookies
| Name | Provider | Purpose | Expiry | For more information |
|---|---|---|---|---|
| JSESSIONID | Aviva | General purpose platform session cookie used to maintain an anonymous user session by the server. | Session | |
| BIGipServerservices.aviva.ie-HTTPs-POOL | Aviva | Helps manage sessions on load balanced servers to ensure user requests are routed consistently to the correct server. | Session | |
| BIGipServerservices.aviva.ie-HTTP-POOL | Aviva | Helps manage sessions on load balanced servers to ensure user requests are routed consistently to the correct server. | Session | |
| _dc_gtm_UA-xxxxxxxx | This cookie is for sites using Google Tag Manager to load other scripts and code into a page. This is required as without it, other essential scripts may not function correctly. | 1 Day | https://policies.google.com/technologies/cookies?hl=en-US | |
| cb-enabled | Aviva | This cookie is used for cookie alert notices on a website to record when the user has dismissed the notice to prevent it re-appearing on return visits. | 1 Year | |
| WM_acceptsCookies | Aviva | This cookie is used for cookie alert notices on a website to record when the user has dismissed the notice to prevent it re-appearing on return visits. | 1 Year | |
| bm_sv | Akamai | This is a cookie used to support session validation, implemented by Bot Manager to help identify clients exceeding any defined bot-specific rate limit threshold. | Session | https://www.akamai.com/legal/compliance/privacy-trust-center |
| DWRSESSIONID | Aviva | This cookie allows client-side applications on a web browser to securely interact with Aviva's back-end applications while protecting against CSRF attacks. | Session | |
| ak_bmsc | Akamai | This cookie is set by Akamai. This is assigned if Akamai-categorised rules and transparent detection did not trigger. On subsequent requests the cookie is validated to help detect bots that may attempt to tamper with the cookie value. | 2 Hours | https://www.akamai.com/legal/compliance/privacy-trust-center |
| akacd_f_g_ie | Akamai | This cookie can provide gradual and granular traffic management, amongst other capabilities. Aviva uses it to enforce inbound source IP restrictions and to serve maintenance pages when sites are down for maintenance. | Session | https://www.akamai.com/legal/compliance/privacy-trust-center |
| BNES_JSESSIONID | Aviva | This is a session index cookie used by our security system to authenticate users. | Session | |
| PD-S-SESSION-ID | IBM | This is a WebSEAL session index cookie used by our security system to authenticate users. | Session | https://www.ibm.com/us-en/privacy?lnk=flg-priv-ieen |
| bm_mi | Akamai | This cookie is set by Akamai to record the result of the browser validation process to identify whether a "human" is making the request via a known web browser, to avoid challenging legitimate users unnecessarily. | Session | https://www.akamai.com/legal/compliance/privacy-trust-center |
| AWSALBCORS | Amazon Web Services | This cookie helps enable load balancing for for Amazon Web Services, with the aim of making processing more efficient. | 7 Days | https://aws.amazon.com/privacy/ |
| __cfduid | Cloudflare | The cookie is employed by sites using CloudFlare to speed up page load times. It is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. | 30 Days | https://developers.cloudflare.com/fundamentals/get-started/reference/cloudflare-cookies/ |
| akacd_f_d_eu_l | Akamai | This cookie can provide gradual and granular traffic management, amongst other capabilities. Aviva uses it to enforce inbound source IP restrictions and to serve maintenance pages when sites are down for maintenance. | Session | https://www.akamai.com/legal/compliance/privacy-trust-center |
| akacd_f_g_uk | Akamai | This cookie can provide gradual and granular traffic management, amongst other capabilities. Aviva uses it to enforce inbound source IP restrictions and to serve maintenance pages when sites are down for maintenance. | Session | https://www.akamai.com/legal/compliance/privacy-trust-center |
| AKCOOKIE02 | Akami | This cookie can provide gradual and granular traffic management, amongst other capabilities. Aviva uses it to enforce inbound source IP restrictions and to serve maintenance pages when sites are down for maintenance. | Session | |
| AWSELB | Amazon Web Services | This cookie helps enable load balancing for for Amazon Web Services, with the aim of making processing more efficient. | Session | https://aws.amazon.com/privacy/ |
| AWSALB | Amazon Web Services | This cookie helps enable load balancing for for Amazon Web Services, with the aim of making processing more efficient. | 7 Days | https://aws.amazon.com/privacy/ |
| PD-H-SESSION-ID | IBM | This is a WebSEAL session index cookie used by our security system to authenticate users. | Session | https://www.ibm.com/us-en/privacy?lnk=flg-priv-ieen |
| PD-ID | IBM | This is a WebSEAL failover cookie that contains encrypted session information to ensure secure logins for visitors. | Session | https://www.ibm.com/us-en/privacy?lnk=flg-priv-ieen |
acceptsCookies
| Aviva | This is a cookie that identifies whether or not the visitor has accepted the cookie guidelines. | Session | |
| PD_STATEFUL | IBM | This is a WebSEAL session index cookie used by our security system to authenticate users. | Session | https://www.ibm.com/us-en/privacy?lnk=flg-priv-ieen |
| _abck | Akamai | This is a security cookie used by Akamai Bot Manager for bot filtering and routing. | 1 Year | https://www.akamai.com/legal/compliance/privacy-trust-center |
| bm_sz | Akamai | This is a security cookie used by Akamai Bot Manager for bot filtering and routing. | 4 Hours | https://www.akamai.com/legal/compliance/privacy-trust-center |
| ASP.NET_SessionId | Aviva | General purpose platform session cookie used to maintain an anonymised user session by the server. | Session | |
| OptanonConsent | OneTrust | This cookie stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables Aviva to prevent cookies from being set in the user's browser, when consent is not given. | 1 Year | https://www.onetrust.com/cookie-policy/ |
| OptanonAlertBoxClosed | OneTrust | This cookie sets after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables Aviva to not to show the message more than once to a user. | 6 Months | https://www.onetrust.com/cookie-policy/ |
| cookieaccepted_ulster_home | Aviva | This is a cookie that identifies whether or not the visitor has accepted the cookie guidelines. | 1 Year | |
| NID | This is a Google cookie that contains a unique ID to remember visitor preferences. Aviva only use this cookie for security purposes (reCAPTCHA) on some web forms to protect against bot attacks. It is not used for any marketing purposes. | 183 Days | https://policies.google.com/technologies/cookies?hl=en-US | |
| _GRECAPTCHA | This cookie is set by Google reCAPTCHA, which protects our site against spam enquiries on contact forms. | 183 Days | https://developers.google.com/recaptcha/docs/faq | |
| eupubconsent | OneTrust | This cookie is used by the IAB Europe Transparency & Consent Framework to store the user's consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent. | 6 Months | https://community.cookiepro.com/s/article/UUID-1e75fb0d-bb79-2af8-cb85-f905d16f1220?language=en_US |
| .AspNetCore.Antiforgery.inwEccbz9aM | Microsoft | To allow asp.net core to determine if the request is XSRF. The cookie used by the antiforgery system is part of a security system that is necessary when using cookie-based authentication. It should be considered required for the application to function. | Session | https://docs.microsoft.com/en-us/aspnet/core/security/anti-request-forgery?view=aspnetcore-3.1#antiforgery-options |
| MyPaymentsSession | Aviva | Our site drops this cookie, using code that is part of asp.net core | Session | |
| CERT_AND_DISC_CONSENT_ | Aviva | This cookie is used to record that the user has read and agreed to the motor certificate and disc terms of use. | 1 Year | |
| XSRF-TOKEN | Aviva | These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. | A few seconds | https://care.aviva.ie/en-UK/cookies |
| am_parent_origin | Aviva | These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. | 365 Days | https://care.aviva.ie/en-UK/cookies |
| services_amos_session | Aviva | These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. | A few seconds | https://care.aviva.ie/en-UK/cookies |
| api_amos_session | api.amos-am.com | These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. | A few seconds | https://care.aviva.ie/en-UK/cookies |
| cookietest | Qualtrics | Common cookie name that could have a number of different origins. Where this is a first party and a session cookie, it's most likely to do with checking to see if the browser is set to block or allow cookies. | Session | https://www.qualtrics.com/cookie-statement/ |
Advertising Cookies
Aviva and our advertising partners use Advertising (Targeting) cookies to understand how you use our website, this enables us to provide you with more relevant advertising. These cookies are used for the purposes of managing the performance of adverts, displaying adverts, and/or building user profiles to determine the display of adverts elsewhere. They may be used to limit the number of times a user sees an advertisement as well as help measure the effectiveness of an advertising campaign.
View our advertising cookies
| Name | Provider | Purpose | Expiry | For more information |
|---|---|---|---|---|
| _fbp | This cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 90 Days | https://en-gb.facebook.com/policies/cookies/ | |
| _fbq | This cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 90 Days | https://en-gb.facebook.com/policies/cookies/ | |
| lang | Used to remember a user's language setting | Session | https://www.linkedin.com/legal/l/cookie-table | |
| bcookie | Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform | 2 Years | https://www.linkedin.com/legal/l/cookie-table | |
| li_gc | Used to store consent of guests regarding the use of cookies for non-essential purposes | 2 Years | https://www.linkedin.com/legal/l/cookie-table | |
| lidc | To optimize data center selection | 1 Day | https://www.linkedin.com/legal/l/cookie-table | |
| bscookie | Used for saving the state of 2FA of a logged in user | 2 Years | https://www.linkedin.com/legal/l/cookie-table | |
| UserMatchHistory | LinkedIn Ads ID syncing | 30 Days | https://www.linkedin.com/legal/l/cookie-table | |
| AnalyticsSyncHistory | This cookie is used for storing information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries | 30 Days | https://www.linkedin.com/legal/l/cookie-table | |
| personalization_id | These cookies are used for advertising and marketing purposes. We use these cookies to know that a visitor has been on our site before which allows us (or a third party) to display an appropriate advertisement on another website. | 2 Years | https://help.twitter.com/en/rules-and-policies/twitter-cookies | |
| ct0 | Used by Twitter.com in order to determine the number of visitors accessing the website through twitter advertisement content and may be used for targeted avertising. | Session | https://help.twitter.com/en/rules-and-policies/twitter-cookies | |
| eu_cn | These cookies are used for advertising and marketing purposes. We use these cookies to know that a visitor has been on our site before which allows us (or a third party) to display an appropriate advertisement on another website. | 1 Year | https://help.twitter.com/en/rules-and-policies/twitter-cookies | |
| guest_id | These cookies are used for advertising and marketing purposes. We use these cookies to know that a visitor has been on our site before which allows us (or a third party) to display an appropriate advertisement on another website. | 2 Years | https://help.twitter.com/en/rules-and-policies/twitter-cookies | |
| IDE | This cookie is set by Doubleclick, Google's real-time bidding advertising exchange. It is used to serve targeted advertisements that are relevant to users across the web. | 365 Days | https://policies.google.com/technologies/cookies?hl=en-US | |
| VISITOR_INFO1_LIVE | YouTube | This is a Youtube cookie is used as a unique identifier to track the viewing of videos. | 180 Days | https://policies.google.com/technologies/cookies?hl=en-US |
| __atrfs | AddThis | This is an Addthis cookie. Addthis enables a plugin tool for users to share pages on social networks. | Session | https://www.oracle.com/legal/privacy/addthis-privacy-policy.html |
| loc | AddThis | This cookie is used to record the geolocation to approximately where users sharing information are located. | 14 Months | https://www.oracle.com/legal/privacy/addthis-privacy-policy.html |
| NID | This is a Google cookie that contains a unique ID to remember visitor preferences. Aviva only use this cookie for security purposes (reCAPTCHA) on some web forms to protect against bot attacks. It is not used for any marketing purposes. | 183 Days | https://policies.google.com/technologies/cookies?hl=en-US | |
| fr | This is a Facebook cookie that contains browser and user unique ID combination to serve more targeted advertisements. | 90 Days | https://en-gb.facebook.com/policies/cookies/ | |
| YSC | YouTube | This is a Youtube cookie is used as a unique identifier to track the viewing of embedded videos. | Session | https://policies.google.com/technologies/cookies?hl=en-US |
| everest_session_v2 | Adobe Experience Cloud | This cookie carries information about how visitors interact with the website and any advertising that the visitor may have seen before visiting the site. | Session | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en |
| uvc | AddThis | This is an Addthis cookie. Addthis enables a plugin tool for users to share pages on social networks. This cookie tracks how often a user interacts with Addthis. | 14 Months | https://www.oracle.com/legal/privacy/addthis-privacy-policy.html |
| xtc | AddThis | This is an Addthis cookie. Addthis enables a plugin tool for users to share pages on social networks. | 13 Months | https://www.oracle.com/legal/privacy/addthis-privacy-policy.html |
| test_cookie | This cookie is set by Doubleclick, Google's real-time bidding advertising exchange. It is used to serve targeted advertisements that are relevant to users across the web. | 1 Day | https://policies.google.com/technologies/cookies?hl=en-US | |
| gcl_au _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services | 90 Days | https://policies.google.com/technologies/cookies?hl=en-US | |
| CONSENT | Aviva | This cookie carries information about how the end user uses the website and any advertising that the end user may have seen before visiting the website. | 18 Years | https://policies.google.com/technologies/cookies?hl=en-US |
| 1P_JAR | This is a Google cookie used to set a unique ID to remember preferences and other information such as website statistics and conversion rates. | 30 Days | https://policies.google.com/technologies/cookies?hl=en-US | |
| ANID | This is a Google cookie used for advertising served across the web and stored in google.com. | 2 Years | https://policies.google.com/technologies/cookies?hl=en-US | |
| s_vi_nodsgr | Adobe Experience Cloud | Used for Adobe SiteCatalyst to measure web analytics by storing unique visitor ID. | 2 Years | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en |
| dextp | Adobe Experience Cloud | This cookie is set by Adobe Audience Manager to record the last time it made a data synchronization call. | 180 Days | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-am.html?lang=en |
| aam_uuid | Adobe Experience Cloud | This cookie is used by Adobe Audience Manager, a data managemente platform for marketing audiences. This cookie assigns a unique ID to visitors to the website. | 180 Days | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en |
| id | This cookie is set by Doubleclick, Google's real-time bidding advertising exchange. It is used to serve targeted advertisements that are relevant to users across the web. | Session | https://policies.google.com/technologies/cookies?hl=en-US | |
| everest_g_v2s_sq | Adobe Experience Cloud | This cookie carries information about how visitors interact with the website and any advertising that the visitor may have seen before visiting the site. | 730 Days | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en |
| AID | This is a Google Analytics cookie that links activity from other devices where you have previously logged into your Google account to optimise advertising and better measure conversion. | 4 Months | https://policies.google.com/technologies/cookies?hl=en-US | |
| dpm (It is not used for any marketing or advertising purposes) | Adobe Experience Cloud | This cookie is used by Adobe Audience Manager, a data management platform for marketing audiences, used to record information around the synchronisation of IDs. | 180 Days | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en |
| demdex (It is not used for any marketing or advertising purposes) | Adobe Experience Cloud | This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, and reporting. | 180 Days | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-am.html?lang=en |
| everest_g_v2 (It is not used for any marketing or advertising purposes) | Adobe Experience Cloud | This cookie carries information about how visitors interact with the website and any advertising that the visitor may have seen before visiting the site. | 2 Years | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en |
| _uetsid | Microsoft | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. | 1 day | https://help.ads.microsoft.com/apex/index/3/en/53056/ |
| _uetvid | Microsoft | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | 1 Year | https://help.ads.microsoft.com/apex/index/3/en/53056/ |
| MUID | Microsoft | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. | 1 Year 24 Days | https://learn.microsoft.com/en-us/clarity/cookie-list |
| SRM_B | Microsoft | Used by Microsoft Advertising as a unique ID for visitors. | 1 year 24 days | https://learn.microsoft.com/en-us/clarity/cookie-list |
| muc_ads | This cookie is set by Twitter to identify a visitor to our website | 2 Years | https://help.twitter.com/en/rules-and-policies/twitter-cookies | |
| QSI_SI_xxx_intercept | Qualtrics | This cookie helps us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site. | Session | https://www.qualtrics.com/cookie-statement/ |
Performance Cookies
Performance Cookies (Analytics Cookies) allow us to collect information about how people use our website which enables us to improve it. For example, they allow us to collect information about which pages are the most and least popular and to understand how visitors move around the site. They allow us to recognise and count the number of visitors and to see how visitors move around our websites.
View our performance cookies
| Name | Provider | Purpose | Expiry | For more information |
|---|---|---|---|---|
| _gat | This cookie is associated with Google Universal Analytics, and is used to throttle the request rate to limit the collection of data on high traffic sites. | 1 Minute | https://policies.google.com/technologies/cookies?hl=en-US | |
| _gat_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx | This cookie is associated with Google Universal Analytics, and is used to throttle the request rate to limit the collection of data on high traffic sites. | 1 Minute | https://policies.google.com/technologies/cookies?hl=en-US | |
| TEST_AMCV_COOKIE | Adobe Experience Cloud | Used for Adobe Analytics to measure web analytics. | 2 Years | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-mc.html?lang=en |
| _gclxxxx | This is a Google conversion tracking cookie for experimenting with advertisement efficiency across websites. | 90 Days | https://policies.google.com/technologies/cookies?hl=en-US | |
| _gat_UA- | This is a cookie set by Google Analytics which is used to limit the amount of data recorded by Google on high traffic volume websites. | 1 Day | https://policies.google.com/technologies/cookies?hl=en-US | |
| mbox | Adobe Experience Cloud | This cookie is set by Adobe SiteCatalyst analytics software for measuring the performance of pages using A/B split testing. | 2 Years | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-target.html?lang=en |
| _hjid | Hotjar | This cookie is set when a visitor first lands on a page is using web analytics and functionality services from Hotjar. It is used to persist the random user ID, which ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 365 Days | https://www.hotjar.com/legal/policies/privacy/ |
| test | Adobe Experience Cloud | Used for Adobe Analytics to measure web analytics. | 0 | https://developer.adobe.com/target/implement/client-side/atjs/atjs-cookies/?lang=en |
| _ga | This is a Google Universal Analytics cookie used to distinguish users by assigning a randomly generated number. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site's analytics reports. | 2 Years | https://policies.google.com/technologies/cookies?hl=en-US | |
| s_ppv | Adobe Experience Cloud | Used for Adobe SiteCatalyst to measure web analytics. This cookie stores information on the percentage of the page displayed. | Session | https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/getpercentpageviewed.html?lang=en |
| tp | Adobe Experience Cloud | Used for Adobe Analytics to measure web analytics. | 14 Days | https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/gettimetocomplete.html?lang=en |
| cusid | ClickDimensions | This cookie is a web analytics cookie provided by ClickDimensions. It is a unqique user session identifier to track page visits on the site. | 30 Minutes | https://support.clickdimensions.com/hc/en-us/articles/115001156993-ClickDimensions-Cookies-for-Web-Analytics |
| s_nr | Adobe Experience Cloud | This cookie is used for Adobe SiteCatalyst web analytics to store the date of visit and if visitor is new or returning. | 1 Year | https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/getnewrepeat.html?lang=en |
| s_vnc365 | Adobe Analytics | This cookie is associated with Adobe Analytics and is used to track website behaviour. | 1 year | |
| _gid | This is a Google Universal Analytics cookie that is used to register a unique ID that is used to generate statistical data on how visitors interact with the website. | 1 Day | https://policies.google.com/technologies/cookies?hl=en-US | |
| s_cc | Adobe Experience Cloud | This is an Adobe SiteCatalyst web analytics cookie that determines whether cookies are enabled in the browser. | Session | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-analytics.html?lang=en |
| s_ivc | Adobe Analytics | This cookie is associated with Adobe Analytics site tracking. | Session | |
| at_check | Adobe Experience Cloud | This cookie is set within Adobe Target experiences to facilitate the delivery of A/B split testing to improve web pages. | Session | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-target.html?lang=en |
| _hjAbsoluteSessionInProgress | Hotjar | This is an analytics cookie used to detect the first pageview session of a user. This is a True/False flag set by the cookie. | 30 Minutes | https://www.hotjar.com/legal/policies/privacy/ |
| _hjIncludedInPageviewSample | Hotjar | This is a cookie set on pages using web analytics and functionality services from Hotjar. The cookie lets Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. | 30 Minutes | https://www.hotjar.com/legal/policies/privacy/ |
| _hjTLDTest | Hotjar | This cookie appears briefly to check that cookies are enabled on this domain. It is deleted afterwards. | Session | https://www.hotjar.com/legal/policies/privacy/ |
| gpv_pn gpv_p25 gpv_Page | Web Analytics | This is a web analytics cookie used to capture the value of an analytics variable on the next page view. | 0 | https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/getpreviousvalue.html?lang=en |
| da_intState | Decibel | This is a cookie set by Decibel, a tool used for customer behaviour analysis on the website. The cookie is used within session to create session playback. | 30 Minutes | https://decibel.com/privacy-policy/ |
| da_sid | Decibel | This is a cookie set by Decibel, a tool used for customer behaviour analysis on the website. The cookie is used within session to create session playback. | Session | https://decibel.com/privacy-policy/ |
| da_lid | Decibel | This is a cookie set by Decibel, a tool used for customer behaviour analysis on the website. This cookie is used to tie customer sessions together creating a visitor lens view. | 2 Years | https://decibel.com/privacy-policy/ |
| s_sq | Adobe Experience Cloud | This cookie is used by Adobe SiteCatalyst web analytics to store information about the previous link clicked within the site. | Session | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-analytics.html?lang=en |
| s_ppvl | Adobe Experience Cloud | Used for Adobe Analytics to measure web analytics. | Session | https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/getpercentpageviewed.html?lang=en |
| s_vnum | Adobe Experience Cloud | Used for Adobe SiteCatalyst to measure web analytics. | 30 Days | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-analytics.html?lang=en |
| AMCV_[random string]%40AdobeOrg | Adobe Experience Cloud | This is an Adobe Marketing Cloud cookie that stores a unique visitor identifier, and uses an organisation identifier to track users across domains and services. | 2 Years | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-mc.html?lang=en |
| AMCVS_[random string]%40AdobeOrg | Adobe Experience Cloud | This is an Adobe Marketing Cloud cookie that stores a unique visitor identifier, and uses an organisation identifier to track users across domains and services. | Session | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-mc.html?lang=en |
| s_fid | Adobe Experience Cloud | Used for Adobe SiteCatalyst to measure web analytics. This cookie is a "fallback" visitor identifier where the s_vi cookie normally used for this purpose is blocked. It contains a randomly generated, unique id. | 5 Years | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-analytics.html?lang=en |
| dpm | Adobe Experience Cloud | This cookie is used by Adobe Audience Manager, a data management platform for marketing audiences, used to record information around the synchronisation of IDs. | 180 Days | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en |
| demdex | Adobe Experience Cloud | This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, and reporting. | 180 Days | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-am.html?lang=en |
| everest_g_v2 | Adobe Experience Cloud | This cookie carries information about how visitors interact with the website and any advertising that the visitor may have seen before visiting the site. | 2 Years | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en |
| ev_sync_dd | Adobe Experience Cloud | This is an Adobe cookie used to link anonymous analytics data to a visitor profile and help provide a personalised experience through the websie, marketing and advertising. | 1 Month | https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-advertising-cloud.html?lang=en |
| s_tp | Adobe Experience Cloud | Tracks percent of page viewed | 2 Years | https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/getpercentpageviewed.html?lang=en#install-the-plug-in-using-the-adobe-experience-platform-launch-extension |
| s_ips | Adobe Experience Cloud | Tracks percent of page viewed | 2 Years | https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/getpercentpageviewed.html?lang=en#install-the-plug-in-using-the-adobe-experience-platform-launch-extension |
| s_pltp | Adobe Experience Cloud | This cookie is set by the getPageLoadTime plugin and stores the value of the s.pageName variable on the previous Analytics request | Session | https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/getpageloadtime.html?lang=en |
| s_plt | Adobe Experience Cloud | This cookie is set by the getPageLoadTime plugin and stores the time (in seconds) it took the previous page to load | Session | https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/getpageloadtime.html?lang=en |
| s_nr365 | Adobe Experience Cloud | The cookie will be equal to a unix timestamp representing the current time as well as the current status of the visitor (either "new" or "repeat"). | Session | https://experienceleague.adobe.com/docs/analytics/implementation/vars/plugins/getpageloadtime.html?lang=en |
| CLID | Microsoft | Identifies the first-time Clarity saw this user on any site using Clarity. | 1 year | https://learn.microsoft.com/en-us/clarity/cookie-list |
| ANONCHK | Microsoft | Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0. | 10 minutes | https://learn.microsoft.com/en-us/clarity/cookie-list |
| SM | Microsoft | Used in synchronizing the MUID across Microsoft domains. | Session | https://learn.microsoft.com/en-us/clarity/cookie-list |
| _clsk | Microsoft | Connects multiple page views by a user into a single Clarity session recording. | 1 day | https://learn.microsoft.com/en-us/clarity/cookie-list |
| _clck | Microsoft | Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 1 year | https://learn.microsoft.com/en-us/clarity/cookie-list |
| ln_or | Used to determine if Oribi analytics can be carried out on a specific domain. | 1 day | https://www.linkedin.com/legal/l/cookie-table |
Functional Cookies
These cookies enable us to provide you with enhanced functionality and personalisation on our website. For example, we may use these cookies to remember choices you made and to customise the content based on the information we hold about you.
If you do not allow these cookies then our website will work, however some of the features may not function properly.
View our functional cookies
| Name | Provider | Purpose | Expiry | For more information |
|---|---|---|---|---|
| __atuvc | AddThis | This cookie enables the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. | 2 Years | https://www.oracle.com/legal/privacy/addthis-privacy-policy.html |
| __atuvs | AddThis | This cookie enables the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. | 2 Years | https://www.oracle.com/legal/privacy/addthis-privacy-policy.html |
| LPSID-nnnnnnnn | LivePerson | This cookie is for LivePerson, a provider of online chat functionality. This cookie is to provide a unique visitor identifier. | Session | https://www.liveperson.com/policies/privacy/ |
| lpTestCookiennnnnnnn | LivePerson | This cookie is for LivePerson, a provider of online chat functionality. It is a pattern-type cookie which uses a unique identifier for each page. It tests whether or not the browser is set to accept first party cookies. | Session | https://www.liveperson.com/policies/privacy/ |
| LPVID | LivePerson | This cookie is for LivePerson, a provider of online chat functionality. This cookie is to provide a unique visitor identifier. | 365 Days | https://www.liveperson.com/policies/privacy/ |
| LPSessionID | LivePerson | This cookie is for LivePerson, a provider of online chat functionality. This cookie is for current session monitoring. | Session | https://www.liveperson.com/policies/privacy/ |
| LPVisitorID | LivePerson | This cookie is for LivePerson, a provider of online chat functionality. This cookie is to provide a unique visitor identifier. | 365 Days | https://www.liveperson.com/policies/privacy/ |
| cuvon | Aviva | This cookie is used to signal the last time a visitor viewed a page. | 30 Minutes | https://support.clickdimensions.com/hc/en-us/articles/115001156993-ClickDimensions-Cookies-for-Web-Analytics |
| cuvid | ClickDimensions | This cookie is used to determine unique visitors to the site and it is updated with each page view. | 2 Years | https://support.clickdimensions.com/hc/en-us/articles/115001156993-ClickDimensions-Cookies-for-Web-Analytics |
| OTZ | This is a Google Analytics cookie used to collect information on user behaviour and navigation. | 1 Month | https://policies.google.com/privacy?hl=en&fg=1 |
Networking and Sharing tools
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They can track your browser across other sites and build up a profile of your interests.
Third Party Cookies
Targeting Cookies may also be placed by our approved business partners. These are generally linked to services provided by those third parties, e.g. “like” buttons.
Most web browsers allow some control of cookies through the browser settings. If you would like to control your cookie settings via your browser, please click on the links below.
Contact Us
If you have any queries in relation to cookies, please email us at DPO@aviva.com, or write to us at Data Protection, Aviva Ireland, Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5.
Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No 374895. Registered Office: Cherrywood Business Park, Dublin, Ireland, D18 W2P5.