Website Cookie Policy

Protecting our customers is at the heart of everything we do at Aviva and protecting your information is no exception. At Aviva we use cookies to ensure that our website works properly.  We can also use cookies to improve and personalise your experience, understand how you use our website and for our advertising purposes. Cookies used on our sites will not contain personally identifiable information about you.

What are Cookies?

Cookies are small text files that can be used by websites to make a user's experience more efficient. Some cookies are strictly necessary for the use of the website, such as the ones used to record your consent. Other cookies will be used to enhance your experience and to present you with more relevant adverts online. Some are cookies placed by third party services.

Regulation states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your consent.


Giving your Consent

You can allow Strictly Necessary cookies only or choose which cookies you want to agree to by clicking Manage Cookie Setting.

Our system will record when you have consented to our use of cookies and we will ask you to reconfirm your preferences again after six months.

This cookie policy applies to our use of ‘Cookies’ in connection with Aviva.ie, our online platform MyAviva along with the following websites:


Managing your Consent

Where you have given your consent to the use of a cookie, you may withdraw this at any time.

Changing your Consent through the Aviva Preference Centre

You can withdraw or change your consent at any time through the cookie banner and also by clicking on the “Manage cookies” which can be found at the bottom of our website. Any change to your preferences will apply straight away.


Strictly Necessary Cookies

Strictly Necessary Cookies are necessary to enable the website to function properly and are therefore automatically used on our website and cannot be switched off.  This category includes cookies which we use to provide you with core services and features, to help keep our website secure and to help us detect fraud or crime. 

You can block or receive alerts about the use of these cookies through your browser, however if you choose to block these cookies some functionality on this website will not work properly.

View our strictly necessary cookies


Advertising Cookies

Aviva and our advertising partners use Advertising (Targeting) cookies to understand how you use our website, this enables us to provide you with more relevant advertising. These cookies are used for the purposes of managing the performance of adverts, displaying adverts, and/or building user profiles to determine the display of adverts elsewhere. They may be used to limit the number of times a user sees an advertisement as well as help measure the effectiveness of an advertising campaign.

View our advertising cookies


Performance Cookies

Performance Cookies (Analytics Cookies) allow us to collect information about how people use our website which enables us to improve it.  For example, they allow us to collect information about which pages are the most and least popular and to understand how visitors move around the site.  They allow us to recognise and count the number of visitors and to see how visitors move around our websites.

View our performance cookies


Functional Cookies

These cookies enable us to provide you with enhanced functionality and personalisation on our website. For example, we may use these cookies to remember choices you made and to customise the content based on the information we hold about you.

If you do not allow these cookies then our website will work, however some of the features may not function properly.

View our functional cookies


Networking and Sharing tools

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They can track your browser across other sites and build up a profile of your interests.


Third Party Cookies

Targeting Cookies may also be placed by our approved business partners. These are generally linked to services provided by those third parties, e.g. “like” buttons.

Most web browsers allow some control of cookies through the browser settings.  If you would like to control your cookie settings via your browser, please click on the links below.


Contact Us

If you have any queries in relation to cookies, please email us at DPO@aviva.com, or write to us at Data Protection, Aviva Ireland, One Park Place, Upper Hatch Street, Dublin 2.

Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No 374895. Registered Office One Park Place, Hatch Street, Dublin 2.