Existing customers with queries can contact us through our online form.
Maintain your quality of life
Income protection from Aviva helps you maintain your lifestyle by giving you a monthly income if illness or injury prevents you from working for a period of time, so you can concentrate on getting better.
Security
Protection of up to 75% of your total earnings.
Peace of mind
A guaranteed premium that cannot rise.1
Tax Savings
Tax relief on all premiums at 20% or 40%.
When life is going well, it’s easy to take money for granted. But just think about how you’d cope if your income suddenly dried up due to ill health or injury? The things you care about – your family’s lifestyle, your home, your children’s education – could be in jeopardy.
Practical protection designed for you
If you suddenly lose your ability to earn a living, you want a back-up plan that works when you need it most. That’s where we come in – with income protection cover that’s flexible, competitive and built to suit your lifestyle.
How to tailor your income protection cover
- Choose the amount you get if you make a claim – you can go from €5,200 to €262,500 a year.
- Select the length of your policy – cover can end between 50 - 70.
- Pick your deferred period – that’s the time you wait before your policy pays a benefit. It can be 4, 8, 12, 26 or 52 weeks.
- Decide if the money paid out should keep up with inflation.
Features of your Aviva income protection policy
Price
- A guaranteed premium – once accepted, your premium won’t rise
- A discount if you’re a non-smoker
- A waiver on your premium while you’re getting your benefit
- Tax relief on your premiums
Security
- Aviva covers all occupations on an “own occupation basis”
- Cover is continued even if you change jobs
Flexibility
- Wide choice of deferred payment periods
- Freedom to top up your policy to get additional cover
Expert advice
- We provide a comprehensive claims service to help you get back to work.
- Best Doctors ® Second Medical Opinion service: an exclusive benefit available from the first day of your protection cover, at no additional cost.
- As our customer you get access to Aviva Family Care which is a counselling & psychotherapy service provided by Teladoc Health. Aviva Family Care gives you access to a wide variety of specialised forms of therapy, including counselling and Cognitive Behavioural Therapy.
Want to get started?
Our professional financial advisers can talk to you about your options and set up the right cover for you.
Contact Us
Monday to Friday: 9:00a.m. - 5:00p.m.
Helping you get back to working life…
We know you’d rather be working. That’s why we do whatever we can to help you get back to a normal working life as soon as you can. After your claim has been approved, you can access these benefits:
Rehabilitation benefit
Proportionate benefit
Linked benefits
How our claims process works
We know this is a difficult time so we’ll deal with your claim as quickly and smoothly as possible.

Let us know what’s happened
Call us on 01 775 6412 – we’re open Monday to Friday, 9am to 5pm. Or you can email lifeclaims.ireland@aviva.com.

Give us some details
We’ll need medical and financial evidence to assess your claim, along with the policy number and your contact details.

We get things sorted
Once we’ve processed your information and accepted your claim, we pay you a monthly benefit in arrears.
Policy details
Important information about your life insurance.
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Contact Us
Existing Customers
Monday, Tuesday, Thursday and Friday: 9:00a.m. - 5:00p.m.
Wednesday 10:00a.m. - 5:00p.m.
Email: csc@aviva.com
For a new quote
Monday to Friday: 9:00a.m. - 5:00p.m.
1. Guaranteed premium: The amount you pay does not change over the life of the policy as long as the benefits remain the same. You can choose to index-link your premium and the benefits to ensure that, over time, they remain linked to inflation.
2. Acceptance criteria, terms and conditions apply. These monthly premiums are based on single life cover of €170,000 for a person aged 31 next birthday and a non-smoker, over a 25 year term, total amount €10.03. Source: Aviva Life & Pensions Ireland DAC as at July 2020.
Aviva Life & Pensions Ireland does not guarantee the on-going availability of the Best Doctors - Second Medical Opinion benefit to its policyholders or the Aviva Family Care Benefit (Mental Health Support) and may, at its sole discretion, withdraw access to the service at a month’s notice. If we withdraw it, we’ll write to notify policyholders at least 31 days in advance of its removal.
Teladoc Health (who provide the Best Doctors and Aviva Family Care Benefit) is not a regulated financial service.
Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No 374895. Registered Office One Park Place, Hatch Street, Dublin 2.
Life and Protection Cover is underwritten by Aviva Life & Pensions Ireland DAC.
Aviva Life & Pensions Ireland Designated Activity Company, a private company limited by shares. Registered in Ireland No. 165970. Registered office at One Park Place, Hatch Street, Dublin 2, D02 E651. Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland. Tel (01) 898 7950.