Using our site and accepting our terms
Through our site you may view your Aviva policies available on our site. In providing you access to the site, we apply the following terms.
Please read the terms carefully before accepting. We draw your attention to our exclusions of liability under the heading “Our liability to you”. We also recommend that you print these terms or save them to your computer for future reference.
By clicking “I accept” at the bottom of these terms you agree to be legally bound by these terms and the Aviva privacy statement. If you do not accept these Terms, you should not use Aviva Online and you must immediately cease using Aviva Online.
Aviva Online is available exclusively to Users who must be aged 18 years or over. If you do not qualify then do not use Aviva Online.
Personal use only
Our site is for your own internal business or personal purposes only and must not be used in any way for commercial purposes.
Without limiting our rights under “Change/Termination” below, if we consider that you are mis-using our site, we may suspend or withdraw your access immediately and, if appropriate, pursue legal action against you.
We have tried to make sure our site is correct but you should not rely on any of the information on our site for advice or as a recommendation that a product or investment is suitable for your circumstances. If you need financial advice, you should contact a financial advisor.
Username and password
You must treat your username and password as confidential. If you know or suspect that anyone other than you knows your username and password you must promptly contact us.
You will be responsible for any losses you incur as a result of your failure to keep your username and password secure.
You will not access any data or information which is not data or information relating to you, or have not been granted, or authorised to, access.
Our site may contain hyperlinks to websites and resources owned and operated by third parties. We have no control over the contents of those sites or resources and accept no responsibility for them.
You must not do anything to corrupt, damage or interfere with our site and you may not link any other website to our site without our permission.
Any policy values on Aviva Online must be interpreted together with the applicable disclaimer provided. Values cannot be quoted/construed/reproduced without such disclaimer and any notes/assumptions set out on Aviva Online.
Data Protection Notice
The information you provide about yourself and about third parties will be held by Aviva Life & Pensions Ireland DAC (the data controller) and may be used, stored and processed by Aviva Group companies (together, "we", "us" or "our"), our commercial partners authorised agents/service providers and/or successors, on computer systems and/or in paper files for the following purposes: (a) to provide and administer financial services/products requested; (b) to comply with applicable legal or regulatory obligations; and (c) for other legitimate business interests of Aviva Life & Pensions Ireland DAC, including marketing that has been permitted and protection against non-disclosure of material facts and fraud.
In connection with these purposes, information may be shared, both inside and outside the European Economic Area, with our other insurance and financial services companies including those within the Aviva Group and third parties such as reinsurance companies, medical practitioners, Insurance Ireland, trustees/ administrators and sponsoring employers of pension plans, other insurance and financial services companies, our service providers such as those to whom we outsource certain business operations, professional advisers, private investigators who may be instructed to investigate a claim, reputable external agencies and as required by law.
- with notice, terminate your right to access Aviva Online
- at any time, by notice posted to the Website, discontinue providing Aviva Online, or any part thereof.
We shall not be liable to you or any third party as a result of termination of access to Aviva Online service.
Copyright, trade marks and similar rights
The Aviva name and logos are our registered trade marks. We own or have a licence for all copyright in our site, as well as content, trade marks or other material on it. You must not use, extract or reproduce our trade marks, or any content from this site, for commercial purposes.
We may take legal action if we discover any unauthorised use of our copyright, trade marks or similar rights.
Our liability to you
Your use of the Aviva Online is at your sole risk. Aviva Online is provided on an "as is" and "as available" basis. In particular but without limiting this:
- Though we have tried to make sure our site is correct and secure, to the fullest extent permitted by law, we do not give any promise or assurance, including but not limited to, no promise or assurance is given that the information appearing on, or provided in conjunction with, Aviva Online is accurate, reliable or complete.
- We will not be responsible for any loss or damage you may experience in connection with your use of our site.
- In particular but without limiting 2 above we will not be responsible for loss or damage
- caused by an event beyond our reasonable control or which we could not have reasonably foreseen;
- not directly caused by us;
- relating to loss of data or computer virus infection.
We do not, however, seek to limit or exclude our liability for:
- death or personal injury as a result of our negligence; or
- fraud or fraudulent misrepresentation
You are advised to safeguard important data, to use caution and to not rely[ in any way] on the correct functioning or performance of Aviva Online.
Wherever the name “Aviva” is used within these pages, this refers to one or more of the trading companies of Aviva that operate in Ireland. For more information concerning Aviva’s companies, please go to Aviva.ie
Aviva Online is a site operated by Aviva Life & Pensions Ireland DAC, trading as Aviva Life & Pensions Ireland. Aviva Life & Pensions Ireland Designated Activity Company, a private company limited by shares. Registered in Ireland No. 165970. Registered office at One Park Place, Hatch Street, Dublin 2, D02 E651. Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland. Tel (01) 898 7950.
Governing law and jurisdiction
Aviva Online is intended solely for the use of residents of the Republic of Ireland (which term, for the avoidance of doubt, excludes Northern Ireland). This Website is established in the Republic of Ireland and is subject to the laws of the Republic of Ireland and in the event of a dispute you irrevocably submit to the exclusive jurisdiction of the Courts of the Republic of Ireland.
Aviva Life & Pensions Ireland Designated Activity Company, a private company limited by shares. Registered in Ireland No. 165970. Registered office at One Park Place, Hatch Street, Dublin 2, D02 E651. Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland. Tel (01) 898 7950.