About and support

Help for new and existing customers. Find answers, manage policies and access support.

MyAviva & How to guides

MyAviva

Manage your policy, request documents and more 24/7 through your MyAviva self-service portal.

MyAviva Tutorials

These quick tutorials help you navigate your account, access documents, and stay in control of your policy.

Manage it yourself in MyAviva and avoid the €25 customer service admin fee, applied to some requests. See our terms of business for details.

Life and pensions

Online Service Centre (OSC)

Find answers to frequently asked questions, learn how to log in and view your policy online, and access our contact details if you need further support.

Emergency numbers

Our emergency free phone numbers are available to our customers 24 hours a day, 365 days a year.

Motor - Breakdown rescue

1800 44 88 88

Home - Help in a Home Emergency

1800 565 556

Support

Additional Support

Set up a trusted contact, nominees & legal representatives

Don't overlook these three important choices when it comes to protecting your future and ensuring your loved one's security.

Where can I get help and advice on financial abuse?

If you're worried about financial abuse, you're not alone. Find help, guidance and practical resources to support you.

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