Aviva's protection policies, include access to Aviva Care at no extra charge. With Aviva Care, it’s comforting to know that if you need medical advice while abroad, it’s included too. Our digital GPs provide fast access to qualified advice from experienced Irish-registered doctors, no matter where you are*. Covers you, your partner or spouse, and children up to age 18 (or 23 if in full-time education).
Visit www.aviva.ie/avivacare to learn more about Aviva Care.
Customer Competition
Download the Aviva Care app from the App Store or Google Play Store and register for the service to be in with a chance to win a €500 Aer Lingus voucher.
How to Enter:
- Access to Aviva Care is available via an app.
- Download the Aviva Care app from the App Store or Google Play Store.
- Register for the service using an email address and policy number.
All new registrations between the 5th May and 31st July 2025 will automatically be entered into the prize draw. The winner will be contacted by 5pm on 13th August.
Eligibility: All customers who took out an Aviva individual protection policy from January 11th, 2023, onwards are eligible to access Aviva Care.
The sole Promoter of this Product Promotion is Aviva Life & Pensions Ireland DAC having its registered address at Building 12, Cherrywood Business Park, Loughlinstown, Co Dublin. D18 W2P5.
Terms and Conditions
Eligibility Criteria:
All customers who took out an Aviva individual protection policy from January 11th, 2023 onwards are eligible to access Aviva Care. All eligible customers who register for Aviva Care between the 5th May and 31st July 2025 will automatically be entered into the prize draw. The winner will be contacted by 5pm on 11th August.
Appointed insurance intermediaries including their employees and all employees of Aviva Life & Pensions Ireland DAC are excluded from taking part in this Product Promotion.
Terms of Participation
By accepting any Prize, prize-winners agree to be bound by these Terms and Conditions.
Prize
The prize available to be won for this competition is a €500 Aer Lingus voucher. The Prize is as stated and does not include accommodation, parking, personal expenditure or transfers or other costs associated with taking the Prize. No cash will be offered as an alternative to the Prize.
Product Promotion Period
The Product Promotion opens on Monday 5th May 2025 (Opening Date) and closes at midnight on Thursday 31st July 2025 (Closing Date).
Any new Aviva Care registration submitted before the Opening Date or after the Closing Date will not be considered. The Promoter accepts no responsibility for any entry, which due to a technical error or any other reason, is not keyed online, is not received, is delayed. Proof of submitting an entry is not proof of delivery.
Selection of Prize-Winner
The Prize-winner will be randomly selected by a representative of the Promoter from those eligible entries received. The draw will take place after the Closing Date. The draw is final and no correspondence relating to the Product Promotion will be entered into with any entrant, other than as outlined in these conditions.
Each Prize-winner will be contacted by the Promoter via email, before 17:00 on 11th August 2025. The prize-winner will have 24hrs from date of contact to acknowledge the Prize and confirm if they wish to accept it by providing full email address and contact details. These details will be used for the sole purpose of fulfilling the prize. If the Prize winner fails to do this within 24 hours, this will result in the Prize being forfeited and the Promoter may at its absolute discretion draw an alternative Prize-winner (s) or dispose of the Prize (s) at its discretion without liability to any entrant.
By accepting any Prize, Prize-winner agrees to be bound by these Terms and Conditions.
The Promoter will arrange for delivery of the Prize to the Prize-winner by email.
Miscellaneous
The Prize-winner (and anyone else availing of the Prize) will be bound by the terms imposed by any third parties providing goods and/or services as part of the Prize. The Promoter cannot accept responsibility for the acts or omissions of third parties.
The Promoter reserves the right without notice to amend these terms and conditions, withdraw, cancel or suspend the Product Promotion in whole or part at any time and for whatever reason without any liability to any entrant, Prize-winner or any third party.
The Promoter shall not be responsible for any matter arising out of or resulting from the enjoyment of the Prizes.
The Promoter shall not be liable to any entrant, Prize-winner (or any third party selected by any Prize-winner to avail of the Prize) for any loss or damage howsoever caused, whether direct, indirect or consequential (whether in contract, tort or statutory duty or otherwise) arising out of or in connection with the Product Promotion and/or any Prize other than death or personal injury caused by negligence of the Promoter and/or the Promoter's respective personnel and/or deceit or fraud by the Promoter and/or the Promoter's respective personnel.
The Promoter reserves the right to alter the dates on which the Prize-winners may avail of a Prize should the advertised dates become unavailable for any reason including unforeseen circumstances outside the Promoter’s reasonable control. If any Aviva Stadium fixture is cancelled or does not take place, the Promoter shall have no liability to any entrant, prize-winner or any third party.
The Promoter reserves the right to offer alternative prize should the advertised prize become unavailable for any reason or where circumstances dictate.
The Promoter shall not accept any liability for a Prize that is lost, stolen or damaged (including for the avoidance of doubt, any tickets sent to a Prize-winner via the postal system, which does not reach the intended destination).
For the purposes of the Product Promotion the Promoter will only process your personal information as set out in the Data Protection Notice below.
Definitions
The following terms which are used in the terms and conditions have the following meaning: the term "we" or "us" means the Promoter; "you" "your" or "entrant" means a person who participates in the Product Promotion under these terms and conditions; and "Prize-winner" means each person who wins a Prize under the terms and conditions of the Product Promotion.
Governing Law and Jurisdiction
This Product Promotion and these terms and conditions are governed by Irish Law. Any dispute arising out of or in connection with this Product Promotion shall be dealt with exclusively by the Courts of Ireland.
Data Protection and Publicity
This notice explains the most important aspects of how we use your personal information in relation to the Product Promotion and what rights you have in relation to your personal information. You can view our full Privacy Policy at our Privacy page on https://www.aviva.ie/privacy/ or request a copy by writing to the Data Protection Officer, Aviva Life & Pensions Ireland DAC, Building 12, Cherrywood Business Park, Loughlinstown, Dublin 18, D18 W2P5, Ireland or email us at dpo@aviva.com
Identity of the Data Controller: The data controller is Aviva Life & Pensions Ireland DAC, the Promoter of the competition.
What information we collect and what we use it for: We will only make use of and process the name and contact details of entrants in connection with the Product Promotion, to the extent necessary to run and administer this Product Promotion and as set out in the terms and conditions of the Product Promotion. Please note that the personal information provided in connection with the Aviva Term, Mortgage Protection and Income Protection policies will be processed in accordance with the data protection notice provided with the Policy.
We may also use additional personal information of the prize-winner(s), which may include without limitation biographical information provided by you and/or any statement made by you concerning the Product Promotion and/or the Prize for marketing purposes. We may use photographs of the prize-winner for marketing purposes, or the prize-winner may be asked to participate in further unpaid promotional activity relating to the Product Promotion. The prize-winner’s prior consent will be obtained prior to undertaking such activity and failure to consent will not impact your prize.
Legal grounds for processing for the Competition: The Promoter relies on the legal grounds of legitimate interests to process the entrant’s and prize winner’s personal data. You can object to any use of your personal information which we have justified on the basis of our legitimate interest, if you believe your fundamental rights and freedoms to data protection outweigh our legitimate interest in using the information.
This can be done by writing to Aviva at Data Protection Officer, Aviva, Cherrywood Business Park, Loughlinstown, Dublin 18, Ireland or by emailing dpo@aviva.com. This will not affect the lawfulness of any processing or activity carried out by Aviva before the receipt of this notification.
If you raise an objection, we may continue to use the personal information if we can demonstrate that we have compelling legitimate interests to use the information.
Who we share information with: We may share limited personal information with third parties who provide services to us in relation to the competition and fulfilment of the Prize.
In accordance with the Code of Standards for Advertising and Marketing Communications in Ireland, the name and county of residence of the Prize-winner(s) will be made available, on request, to third parties for a period of one month after the selection. This can be requested by emailing Aviva at csc@aviva.com.
How long we keep personal information for: Personal information used for the purposes of the Product Promotion may be retained by us for a period of up to 12 months from the Closing Date of the Competition. For the avoidance of doubt personal information processed by us for the purposes of your Aviva Care registration will be retained in accordance with the terms of the data protection notice provided with the Policy.
Your rights:
You have various rights in relation to your personal information, including:
- the right to request access to your personal information.
- correct any mistakes on our records.
- erase or restrict records where they are no longer required.
- to object to the use of your data where the processing is based on our legitimate interest.
- withdraw consent, where applicable.
Note: you have the right to object to the use of your personal information at any stage however, any successful objection may have consequences (e.g. prevent us from processing and/or administering your Competition entry and you may not be able to claim any prize that you may otherwise be entitled) and we can discuss this if you want to object.
Contacting us: If you have any questions about how we use personal information, manage personal information within our business or if you want to exercise your rights stated above, please contact our Data Protection team by either emailing them at DPO@aviva.com, writing to the Data Protection Officer, Aviva Life & Pensions Ireland DAC Aviva, Building 12, Cherrywood Business Park, Loughlinstown, Dublin 18, or email us at dpo@aviva.com
If you have a complaint or concern about how we use your personal information, please contact us in the first instance and we will attempt to resolve the issue as soon as possible. You also have the right to lodge a complaint with the Office of the Data Protection Commission at any time.