Manage your policy online with MyAviva
The best way to manage your policy. Use our self service portal to view your documentation and upload documents.
Our contact details, choose from the options below
The best way to reach us depends on the type of cover or service you need. To direct you to the right support team, please choose from the options below.
Looking to make a change?
Contact forms
Use our online forms to contact our customer service team.
Existing customers
1800 333 322
From overseas
+353 1 83 32 211
Monday to Friday 9:00a.m. - 6:00p.m.
Saturday - Sunday Closed
Bank Holidays Closed
Manage your policy online with MyAviva
Please note, if your policy number looks like 940000000, our self-service portal lets you manage and make changes to your policy online.
Looking to buy?
Get a quote online
Did you know we offer a 20% discount when you buy online.Footnote [1]
Need to talk to someone
1800 333 322
From overseas
+353 1 83 32 211
Monday to Friday 9:00a.m. - 6:00p.m.
Saturday - Sunday Closed
Bank Holidays Closed
Looking to renew?
Renewal online
You can renew your policy online, all you need is your policy number and date of birth to get started.
Talk to us about your renewal
1800 333 322
Monday to Friday 9:00a.m. - 6:00p.m.
Saturday - Sunday Closed
Bank Holidays Closed
Looking to make a claim?
Make a claim online
Complete our online form to notify us of a new home insurance claim. Once submitted our team will make contact with you within the next 48 hours to go through your claim with you.
Contact us by phone
1800 147 147
Email: propertyclaims@aviva.com
Please quote your claim reference number or your policy number when emailing us. If you wish us to call you, please advise the best telephone number to call you on.
Looking to request a Notice of Interest letter?
Contact forms
Use our online forms to request a Notice of Interest letter.
Help in a Home Emergency
Help in a Home Emergency
1800 565 556
Lines are open 24 hours a day, 365 days a year
Looking to send us a document by post?
Have you tried MyAviva?
You can use MyAviva to upload your documents
Our Postal Address
If you prefer you can post your documents to:
Aviva Direct Ireland Limited,
Ballybrit Business Park,
Ballybrit,
Galway.
H91 WP08
Looking to request an old policy document?
Contact forms
Use our online forms to request a previous policy document.
Need to talk to us?
Existing customers
1800 333 322
From overseas
+353 1 29 08 208
Monday to Friday 9:00a.m. - 6:00p.m.
Saturday - Sunday Closed
Bank Holidays Closed
Our FAQs
Find answers to common questions about our different types of cover.
Watch our videos on MyAviva
We have created helpful videos to help you navigate through your MyAviva account.