Contact us about your home insurance

Manage your policy online with MyAviva

The best way to manage your policy. Use our self service portal to view your documentation and upload documents.

Our contact details, choose from the options below

The best way to contact us depends on the home insurance product or service you are looking for. So that we can get you to the right place, please choose one of the following options.

Looking to make a change?

Contact forms

Use our online forms to contact our customer service team.

Existing customers

1800 333 322

From overseas

+353 1 83 32 211

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Manage your policy online with MyAviva

Please note, if your policy number looks like 940000000,  our self-service portal lets you manage and make changes to your policy online.

Looking to buy?

Need to talk to someone

1800 333 322

From overseas

+353 1 83 32 211

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Looking to renew?

Talk to us about your renewal

1800 332 211

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Looking to make a claim?

Make a claim online

Complete our online form to notify us of a new home insurance claim. Once submitted our team will make contact with you within the next 48 hours to go through your claim with you.

Contact us by phone

1800 147 147

Please quote your claim reference number or your policy number when emailing us. If you wish us to call you, please advise the best telephone number to call you on.

Looking to request a Notice of Interest letter?

Contact forms

Use our online forms to request a Notice of Interest letter.

Help in a Home Emergency

Help in a Home Emergency

1800 565 556

Lines are open 24 hours a day, 365 days a year

Looking to send us a document by post?

Have you tried MyAviva?

You can use MyAviva to upload your documents

Our Postal Address

If you prefer you can post your documents to:

Aviva Direct Ireland Limited,
Ballybrit Business Park,
Ballybrit,
Galway.
H91 WP08

Looking to request an old policy document?

Contact forms

Use our online forms to request a previous policy document.

Need to talk to us?

Existing customers

1800 333 322

From overseas

+353 1 29 08 208

Monday to Friday 9:00a.m. - 6:00p.m.

Saturday - Sunday Closed

Bank Holidays Closed

Our Home FAQs

Everything you need to know about Aviva home insurance.