Aviva’s Global Risk Management Solutions Proposition

Aviva announces a new Global Risk Management Solutions proposition to support Commercial Lines customers worldwide

• Aviva’s new Global Risk Management Solutions proposition will create a unified global practice connecting 230 risk consultants across Canada, the UK, and Ireland.
• Strategic evolution of Aviva Risk Management Solutions in each Aviva market to meet the growing demand for integrated, cross-border risk management support.
• Aviva Global Technical Specialist Network launched, providing deeper insights and sharper risk intelligence to customers. 

Aviva today announced its new Global Risk Management Solutions (GRMS) proposition – a globally connected practice that unites 230 of Aviva’s dedicated risk consultants from across the UK, Ireland and Canada, alongside a network of trusted third-party international partners, under a single vision.

This move marks the strategic evolution of Aviva Risk Management Solutions (ARMS) in each Aviva market, reflecting the changing needs of Commercial Lines clients and brokers, who increasingly require integrated thinking and cross-border risk management support to navigate an ever more complex, fast-moving and interconnected risk landscape.

This unified approach enhances Aviva’s ability to deliver consistent, high-quality risk solutions and offer a leading proposition wherever policies are underwritten by Aviva globally. It also marks a significant milestone in how Aviva supports Commercial Lines customers to confidently manage risk across international markets.

Leadership and global collaboration 

Aviva’s new global risk management team is led by:

• Chris Andrews, Director of Risk Management Solutions, UK
• Pat Lee, Risk Management Solutions & Engineering Services Leader, Ireland
• John Billis, Vice President, Head of Aviva Risk Management Solutions, Canada

As part of Aviva Global Risk Management Solutions:

• ARMS UK & Ireland will focus on prevention solutions across the UK and Europe.
• ARMS Canada will lead service delivery across North America.
• In other territories, Aviva will leverage its in-house expertise, or its trusted third-party specialist partners, now fully integrated into Aviva’s internal risk management platforms. 

To support this global vision, the business has also created its first-ever globally focused role. Abigail Gainsford, Prevention Solutions Consultant – UK Centres of Excellence, will expand her remit to collaborate with teams in Canada and Ireland, driving the development of a unified global digital capability. 

A truly global risk engineering network 

Through centrally coordinated risk management programmes led by our Account Consultancy Model, and utilising the scalable international risk engineering capability, the global practice provides Aviva Commercial Lines customers and brokers with seamless access to technical expertise, local insight and internationally recognised loss prevention standards. 

GRMS also introduces the Global Technical Specialist Network – a broader pool of experts across areas such as hazards, occupancy and technology exposures. This initiative connects Aviva’s teams to shared technical knowledge, empowering them with deeper insights and sharper risk intelligence to better support both underwriting and customer needs. 

“Whether a policy is underwritten in Ireland, the UK or Canada, our unified approach ensures clients benefit from consistent, high-quality risk solutions, seamless access to Aviva’s technical capabilities, and a streamlined customer experience.

“Our ambition is clear: to offer the same trusted services, a streamlined customer experience and seamless access to Aviva’s technical expertise – helping businesses manage risk with confidence, wherever they operate. Together, we’re building a stronger, more connected, and more resilient future for risk management.”

To explore the full scope of Aviva’s global risk management proposition, visit the GRMS website and watch the launch video.