Health Insurance

Making claims online has never been easier

With all the news reports on coronavirus (COVID-19), we understand that this may be a worrying time for you and your family. To help keep you informed, our health insurance provider Irish Life Health have some information available that you may find useful. Click here for more details.

Existing Aviva Health Insurance customers can avail of:

Hospital cover

Cover for public, private and high-tech hospitals, depending on the plan.

Digital Doctor

Unlimited Digital Doctor consultations on all plans.


Access to Back-Up, a back and neck pain management programme.

Claiming Online

As an existing Aviva Health Insurance customer you can claim for your day-to-day and outpatient expenses online anytime at

Step 1


Login to your member area. Set up your bank details by going to Self Service > My Claim Options

Step 2


Click on Claims and start uploading your receipts. If your receipt contains more than one treatment, each one should be added as a separate treatment form

Step 3


Review your receipts and submit to complete 

Existing customers


If your policy is due for renewal, you will have received a letter in the post from Irish Life Health.

To renew your policy, please contact Irish Life Health directly on 01 562 5100.

Managing your plan

As an Irish Life Health customer, you have exclusive access to an online membership portal allowing you to manage and make changes to your policy online:

  • Real time access to your policy detail
  • Renew or cancel your plan
  • Get instantaneous online confirmation of all updates made

You will find more details here. This link will bring you to a website operated by Irish Life Health and is subject to the terms and conditions of that site. 

01 562 5100

Nurse on Call

For non-emergency medical information 24 hours a day, 365 days a year, call 01 562 5150

Overseas Medical Emergencies

For overseas medical emergencies only, call:

+353 1 481 7840 or +353 1 619 3620.

Contact Information

To enquire about Health Insurance, contact Irish Life Health directly on 01 562 5100 or visit

Frequently Asked Questions

Any questions? We've got you covered.

Health Insurance is arranged by Aviva Direct Ireland Limited and underwritten by Irish Life Health dac. Irish Life Health dac is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No. 376607. Registered Office Irish Life Centre, Lower Abbey Street, Dublin 1.

Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No 374895. Registered Office One Park Place, Hatch Street, Dublin 2.