My policy documents
Where can I find my policy documents?
Your policy documentation will be issued via MyAviva within 5 days or after the start date of your policy, whichever is the latter.
You will find your policy documents under the heading "Policy documents" via MyAviva if you're opted-in to online documentation.
If you are opted-in to online documentation and looking for historical policy documents, you can contact us using this form.
How long will it take to receive my policy documents?
You'll be able to view, download and print your documents through MyAviva if you choose to receive your documents online.
Documents can take 5 working days to come through the post. If you still haven't received them after this period, let us know by contacting Aviva.
How do I receive my policy documents online?
Just follow the below steps:
- When logged into MyAviva, under “Your policy” select "Manage policy".
- Under the heading "Preferences" select “Update how you receive documents”.
- Select "Yes" that you wish to receive policy documentation through MyAviva and click “Save contact preferences”.
That's it, you'll now receive your policy documents online. If you have any issues please do contact us.
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