Change of vehicle
Manage it yourself in MyAviva and avoid the €25 customer service admin fee, applied to some requests. See our terms of business for details.
MyAviva lets you change the vehicle on your policy anytime, day or night.
Just follow these steps:
- Log in to MyAviva and select Manage policy for the policy you want to update.
- Select Make a change and choose whether the change will be temporary or permanent.
- To update your vehicle permanently, select Car details from the drop‑down menu.
- To update your vehicle temporarily, select Temporarily substitution of my car from the drop‑down menu.
- Complete all required fields to update your vehicle to your policy.
Success! You have now changed the vehicle on your car policy.
How to update the vehicle on my policy?
Transcript for video How to change your car details via MyAviva
Title: How to make a permanent change to your car details through MyAviva
Step 1: Firstly, you’ll need to log in to MyAviva.
Step 2: Select “Manage policy”
Step 3: Select “Make a change”
Step 4: From the dropdown select “Car details”
Step 5: Then select “Change car details”
Step 6: Enter in the new car registration and click on “Find car”
Step 7: If the new car registration matches, select “Yes” then “Continue”
Step 8: Select the date you wish to make the change from and agree to the T&Cs
Step 9: Depending on the type of car there may be an additional payment required or you may be due a refund
Step 10: Answer a few additional questions
Step 11: Confirm that the information provided is correct
Step 12: If payment is required enter in your card details
Step 13: You should now see confirmation that the payment has been made
Step 14: You will also receive an email confirming the change.
Step 15: Your documents will be available in MyAviva (including your new certificate and disc if applicable)
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See how it’s done
Find out how it’s all done by going to MyAviva video and how-to tutorials.