Class of use document
Manage it yourself in MyAviva and avoid the €25 customer service admin fee, applied to some requests. See our terms of business for details.
With MyAviva, your class of use document/letter of indemnity is available to view and print whenever you need it.
Just follow these steps:
- Log in to MyAviva and select Manage policy for the policy you wish to request your indemnity letter for class of use.
- Under Policy Documents, choose View, download and request documents.
- Select Request additional documents, then click Create new request.
- Complete the on‑screen drop‑down fields and select Indemnity letter for Class of Use.
- We will require some additional information for you to provide, including your employer’s name and employer status (Government organisation or registered charity) that you will need to include on the request.
- Once all required fields are completed, select Send Request.
- The document will be available on MyAviva once we have actioned and an email will be sent to confirm document is available.
Success! We will action your request within 3-5 working days. Once available you will be able to view/download the document under the Policy Documents section on MyAviva.
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See how it’s done
Find out how it’s all done by going to MyAviva video and how-to tutorials.