How to enable Multi-Factor Authentication (MFA) on your MyAviva account
Enable a second layer of security to protect your MyAviva.
Just follow these steps:
- Log in or register to MyAviva
- Select Your Account then select your Account Settings
- Scroll down to the bottom of the screen
- Enable the option for two-step verification
- Select Configure two-step verification
- Download the Microsoft Authenticator app on your phone and select Generate QR Code after you have installed the app
- You can complete the setup by scanning a QR code or configuring it manually.
- Option 1: QR Code
Scan the QR code using the Microsoft Authenticator app, then enter the six-digit code displayed in the app. This will complete the setup for two-step verification. - Option 2: Manual Configuration
First, add a new account in the Microsoft Authenticator app. On MyAviva, you will be shown a setup code—copy this code into the Microsoft Authenticator app. Then enter the six-digit code displayed in the app to complete the two-step verification setup.
- Option 1: QR Code
- You have now paired your MyAviva account to Microsoft Authenticator app
- You will receive an email confirmation when pairing is successful
- The next time you log into your MyAviva account, you will be presented to enter in the code from the Microsoft Authenticator app
Success! You have now enabled two-factor authentication on your MyAviva account.
Enabling Multi-factor Authentication (MFA) on MyAviva
Transcript for video Title: How to enable Two-Step Authentication
Title: How to enable Two-Step Authentication
Step 1: Log in or register to MyAviva
Step 2: You will see your MyAviva dashboard
Step 3: Select Your Account then select your Account Settings
Step 4: Scroll down to the bottom of the screen
Step 4: Enable the option for two-step verification
Step 4: Select configure two-step verification
Step 5: Download the Microsoft Authenticator app on your phone and select Generate QR Code after you have installed the app
Step 6: You will be presented with a QR code to scan
Step 6: If you cannot scan select Configure Manually
Step 7: If you have used the app, add your account on the app
Step 8: Select other from the options in the app
Step 9: Scan the QR code on your MyAviva account using the app
Step 10: If you are chosen Configure Manually, input the code from your MyAviva account
Step 11: Give your account a name you will recognise
Step 12: You will be presented with a pin for your MyAviva account
Step 13: Enter the pin from the app and select continue
Step 14: Enter pin from app if you have chosen manually
Step 15: You have now paired your MyAviva account to Microsoft Authenticator app
Step 16: You will receive an email confirmation when pairing is successful
Step 17: The next time you log into your MyAviva account
Step 18: You will be presented to enter in the code from the Microsoft Authenticator app
FAQs
Find answers to common questions about our motor and home cover.
About and support
Car insurance
15% off when you buy online Footnote [1]
Home insurance
20% when you buy online Footnote [2]
About and support
For further support on your car and home policies
See how it’s done
Find out how it’s all done by going to MyAviva video and how-to tutorials.