Windscreen claims

Whatever happens, we're here to help

Damaged windscreen?

If you've damaged your windscreen you can have it fixed or replaced quickly by one of our windscreen partners and it won't affect your No Claims Discount.

Make a claim

1800 147 147

24 hours a day, 365 days a year

Mobile / Abroad

+353 1 898 6400

24 hours a day, 365 days a year

How to make a windscreen claim

We believe in keeping things simple so our claims process couldn't be easier. Just follow these steps;

Step 1

Tell us what happened

Call us on 1800 147 147 - we're here at any time of the day or night - and give us the details of the incident. Try to have your policy number to hand.

Step 2

We'll review your claim

We'll look at your claim and work out how best to help you.

Step 3

We'll get things sorted

We don't waste any time getting your claim resolved and our partners can help with repairs.

Worried about your No Claims Discount?

The good news is that you won't lose your No Claims Discount for windscreen claims.

Getting your windscreen repaired

If you need to make a claim, we'll guide you through the process 24 hours a day, 365 days a year.

Go with our partners

Get your windscreen fixed or replaced with our partners Mr Windscreen or Allglass and you'll get a nationwide 24/7 mobile service, on-the-spot-cover, no forms to fill out, all costs and administration handled and no limit on the cost of repair. It's easy as that!

Register a claim online

You can register a windscreen claims with our partners Mr Windscreen or Allglass. Follow the links below which will bring you to their website to register a claim.

Contact details

You can contact our partners Mr Windscreen or Allglass via phone with the detaisl below.

Mr Windscreen

0818 512 345

24 hours a day, 365 days a year


01 409 0900

24 hours a day, 365 days a year

Use your own windscreen repairer

You do not have to use our Windscreen Partners. However, you need to be aware that there are restrictions in the amount that we will pay if you choose to use someone other than our Windscreen Partners. Please contact our claims team on 1800 147 147 to discuss your cover.

Then you can settle up with your garage and send the invoice and completed claims form to us at:

Claims Customer Experience Team
Aviva Insurance Ireland DAC
Ballybrit Business Park
Co. Galway
H91 WP08

Useful documents

Related products

We offer a range of options, so you can manage whichever suits you.

Contact Us

From landline

1800 147 147

From mobile / abroad

+353 1 898 6400

24 hours a day, 365 days a year

Aviva Insurance Ireland Designated Activity Company, trading as Aviva, is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No. 605769. Registered Office: Cherrywood Business Park, Dublin, Ireland, D18 W2P5.