How to make a windscreen claim
We believe in keeping things simple so our claims process couldn't be easier. Just follow these steps;
Tell us what happened
Call us on 1890 666 888 - we're here at any time of the day or night - and give us the details of the incident. Try to have your policy number to hand.
We'll review your claim
We'll look at your claim and work out how best to help you.
We'll get things sorted
We don't waste any time getting your claim resolved and out partners can help with repairs.
Worried about your No Claims Discount?
The good news is that you won't lose your No Claims Discount for windscreen claims.
Getting your windscreen repaired
If you need to make a claim, we'll guide you through the process 24 hours a day, 365 days a year.
Go with our partners
Get your windscreen fixed or replaced with our partners Mr Windscreen or Autoglass and you'll get a nationwide 24/7 mobile service, on-the-spot-cover, no forms to fill out, all costs and administration handled and no limit on the cost of repair. It's easy as that!
Use your own windscreen repairer
Call us on 1890 666 888 to tell us about your claim. Then you can settle up with your garage and send the invoice and completed claims form to us at:
Motor Centre of Excellence,
Western Distributor Road,
We've got the answers on our Frequently Asked Questions page.
We offer a range of options, so you can manage whichever suits you.
Aviva Insurance Limited, trading as Aviva, is authorised by the Prudential Regulation Authority in the UK and is regulated by the Central Bank of Ireland for conduct of business rules. Registered Branch Office in Ireland No 900175. Registered Branch Address One Park Place, Hatch Street, Dublin 2. Registered in Scotland No 2116. Registered Office Pitheavlis, Perth, PH2 0NH.