Home Claims Notifcations

Contact Form

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About your Home Claim

Tell us when the incident happened - this could be the day something was lost, damaged, or went wrong.

Select the category that best describes your claim.

Briefly describe the incident in your own words. Include what happened, how it happened, and any relevant details.

Where did the incident take place? (e.g., at home, in your car, at work, on holiday – include address if known).

If you know, please provide an estimated cost to repair or replace the lost/damaged items.

Aviva Customer Details

Policy Number

Are you the policy holder?

Optional – only complete if you're not the Policyholder

If you're notifying this claim on behalf of an Aviva customer, please provide your details below:

Please specify your relationship to the policyholder.

If you submit this form outside our normal working hours, we may have team members available from 8am on the next working day.

Please confirm below if you consent to Aviva contacting you between 8am and 9am if staff are available

Claim Documentation

If you wish to send an attachment (photos, estimates, or claim documentation) with your message, please submit the form, then email the attachment directly to us at propertyclaims@aviva.com.

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