Home Claims Notifcations

Contact Form

Complete the short form below if you would like us to contact you in relation to a claims query on your home insurance policy.

If you wish to send an attachment with your message, please submit the form, then email the attachment directly to us at propertyclaims@aviva.com.

You must have javascript enabled to complete the form.

About your Home Claim

Tell us when the incident happened - this could be the day something was lost, damaged, or went wrong.

Briefly describe the incident in your own words. Include what happened, how it happened, and any relevant details.

Where did the incident take place? (e.g., at home, in your car, at work, on holiday – include address if known).

If you know, please provide an estimated cost to repair or replace the lost/damaged items.

Aviva Customer Details

Policy Number

Are you the policy holder?

Optional – only complete if you're not the Policyholder

If you're notifying this claim on behalf of an Aviva customer, please provide your details below:

Claim Documentation

If you wish to send an attachment (photos, estimates, or claim documentation) with your message, please submit the form, then email the attachment directly to us at propertyclaims@aviva.com.

By submitting this form, you are agreeing to the Terms and Conditions of use of our website and you are consenting to us using the information you have provided on the form to handle your query as set out in our Privacy Statement.

Aviva uses your personal data as set out in our Privacy Policy. We use Google’s reCAPTCHA technology to protect our websites from spam and abuse. The Google Privacy Policy and Terms of Service apply to reCAPTCHA.