Renewal / new business customers
If you're renewing your policy or if you are a new customer to Aviva Direct, please choose the document which is closest to, but before the start date of your policy.
Use the links below to find the documents specific to you.
Car insurance assumptions
We have put together a handy assumptions guide to make it easier for you to understand all of the terms we use for car insurance. Take me to car insurance assumptions.
Pre Policy (Quote)
The Terms of Business, Insurance Product Information Document, Suitability Statement and General Insurance Commission Arrangements are available to download below
Terms of business
| Document Version | Renewal/ new business policy effective from |
|---|---|
| Recent version | September 2025 |
Car Insurance Suitability Statement
| Document Version | Renewal/ new business policy effective from |
|---|---|
| Recent version | April 2023 |
Home Insurance Suitability Statement
The below statement of suitability is applicable only for policies taken through Aviva Direct
| Document Version | Renewal/ new business policy effective from |
|---|---|
| Recent version | April 2023 |
General Insurance Commission Arrangements
| Document Version | Renewal/ new business policy effective from |
|---|---|
| Recent version | January 2025 |
