Keeping your home safe
Providing a range of home insurance packages at competitive prices is just the start of what we offer. If you take out buildings and contents insurance with us, we throw in all these additional benefits as standard:
Help in a Home Emergency
- Provides a repair service to secure your home and prevent further loss or damage caused by storm or any other accidental damage which makes your home insecure
- Cover for the cost of a callout, labour and materials for emergency repair (up to €250 per incident or €260 for broken glass in outside windows and doors which make your home insecure)
- Access to a 24-hour comprehensive emergency service
- Overnight accommodation for up to four people (at a place of our choosing), with transportation provided from your home
- Up to 7 days' furniture storage with transport to and from storage facility (up to 50km)
- We can also relay an urgent message to a family member in Ireland or abroad in the event of an emergency
Being diagnosed with a serious illness is an emotionally overwhelming experience. Best Doctors Second Medial Opinion gives you something priceless: peace of mind.
What is Best Doctors Second Medical Opinion?
Best Doctors gives you FREE access to expert medical specialists who help you understand your medical condition and treatment options, so you make the right decisions about your care. Best Doctors isn't just for serious life-threatening illness. You can use the service for any chronic or troubling ailments that affect your quality of life. And it even covers conditions diagnosed before you took out your Aviva policy.
Who can access the service?
Are you an Aviva home insurance customer with a Buildings and Contents insurance policy or a Contents Only insurance policy?
If yes, the Best Doctors Second Medical Opinion service is available to you, your spouse/partner. your children up to the age of 18 (or 23 if in full-time education), your parents and your spouse's/partner's parents.
The area of legal matters can be confusing and off-putting. Our ‘legal expenses’ cover gives you a number of useful services to help you with any legal questions you may have.
With this cover you have access to a legal advice helpline, which you can use to get advice on any personal legal matter, no matter how big or small. The helpline advice is absolutely confidential between you and your legal advisor.
Home legal expenses: 1890 253 064
Legal expenses is provided by DAS.
DAS is a member of the Insurance Ireland and the Financial Services Ombudsman Bureau of Ireland.
Reinstating your Buildings or Contents cover
If you make any claim under your policy, we automatically continue to insure you for the same amount we covered before the claim.
Fire Brigade charges
If the Fire Brigade is called to put out a fire affecting - or likely to affect - your home, we pay up to €1,500 to cover the charges.
Replacing door locks
If the keys to your home are stolen in a personal assault or break-in, we pay up to €400 to cover the cost of replacing outside door locks, locks on domestic safes or alarm keys.
We pay up to €650 to cover the cost of replacing frozen food lost or damaged in your domestic freezer. The loss or damage must have been caused by a rise or fall in temperature, refrigerant fumes or refrigerant leaks.
Credit and debit cards
If your credit or debit card is lost or stolen and you have to pay a bill as a result, we refund you up to €650. Were you on holiday? No problem, this cover applies anywhere in Europe. You're also covered for the first 30 days if you're travelling outside Europe.
At Aviva, we don't just cover you, we also provide some cover to visitors to your home. We cover visitors' belongings up to €400 whilst in your home.
We pay up to €1,000 to replace title deeds to your home, as long as they were lost or damaged while in your home or lodged with a bank, building society or solicitor.
Christmas and weddings
The last thing you want to think about at Christmas and at a wedding time is insurance. That's why we automatically increase your contents cover for free over Christmas, or when there's a wedding in your immediate family. Your cover increases by 10% for the month of December, as well as for 30 days before and after the wedding.
If fire, damage or another insured event means you cannot live in your home for a while, we’ll pay for the cost of similar accommodation for you and your family until you can safely return. This includes putting pets in kennels. We’ll pay up to 15% of the buildings and contents sums insured on your policy.
Looking for more information?
Aviva Smart Home
Manage your home security, heating and lighting from your mobile or tablet and fully protect your home.
One size doesn't fit all so you can tailor your home insurance cover to meet your needs.
Need to contact us?
You'll find all the content information you need here
1Acceptance criteria, terms and conditions apply to our mortgage protection cover. All discounts applied are subject to a minimum premium of €15 per month.
As Aviva Smart Home is not a financial service, it is not regulated by the Central Bank.
Best Doctors provides an expert Second Medical Opinion service available at no extra cost with new and existing home policies taken out with Aviva. The service is available to the policyholder and certain family members. Aviva may withdraw this service at any time. If we withdraw the Best Doctors Second Medical Opinion service, we’ll write to notify policyholders at least 31 days in advance of the removal of the service.
Best Doctors is not a regulated financial service.
Aviva Direct Ireland Limited is regulated by the Central Bank of Ireland. Car insurance and home insurance are underwritten by Aviva Insurance Ireland DAC. Life and Protection Cover is underwritten by Aviva Life & Pensions Ireland DAC.
Aviva Insurance Ireland Designated Activity Company, trading as Aviva, is regulated by the Central Bank of Ireland. A private company limited by shares. Registered in Ireland No. 605769. Registered Office: One Park Place, Hatch Street, Dublin 2, Ireland, D02 E651.